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Brief Confluence outage, Sunday, October 18th, 9 am

We expect to restart Confluence on Sunday morning, October 18th at 9 am Eastern Standard Time in order to apply a new version of the CUWebAuth log in for Cornell users, to update versions of some of the add-ons which provide extra functionality, and to re-index all Confluence pages to solve a problem with the blog macro not displaying updated blog pages.

We expect that there will be a brief outage of less than ten minutes as a result. For several hours after 9 am, Confluence may be slightly less responsive than usual while the re-indexing process runs.

 

Not finding a Confluence account when adding permissions?

Confluence accounts are created at the time a netID holder logs in for the first time.  If you see the error "User netID could not be found.  Please confirm his or her existence with a Confluence Administrator" then please ask the user to log in to Confluence once to establish an account.  After the first log in, you will then be able to add the netID to Confluence space permissions.

Confluence account clean up

We are starting a process to deactivate Confluence accounts belonging to graduated students and staff and faculty who have left the university. This process is reversible and does not remove pages or other content added by these users. Please let us know by writing to confluence at cornell.edu if there are any questions or concerns about this process.

 

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