Dashboard
Welcome to the Confluence wiki at Cornell University. It combines powerful online authoring capabilities, deep Office integration and an extensive plugin catalog to help people work better together and share information effortlessly.
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News
Confluence outage, Wednesday morning 6 am
Beginning at 6 am Eastern Standard Time on Wednesday, April 1st, we expect to take Confluence down for maintenance for up to half an hour to fix as many of the issues listed below as possible.
Some pages do not display showing a "System Error"
We have received a confirmed report that some Confluence pages are not displaying, giving an error "Oops - an error has occurred. System Error". The further details of the error under the heading "Cause" mention "java.lang.RuntimeException: Error rendering template for decorator root". Until we have solved this problem, please look at the copy of your content, last updated in late February, on the Confluence test system by replacing "confluence.cornell.edu" in the web page address with "confluence-test.cit.cornell.edu".
Copying a page results in a system error
We have received two confirmed reports this week that copying a Confluence page results in a long system error. We are seeking assistance from Atlassian, the maker of Confluence, for this issue. Meanwhile, if you would like to copy a Confluence page: edit the original page, create a new Confluence page in another browser tab/window, and copy and paste the contents of the original page to make a copy.
Inline files not displaying
We have received a confirmed report that since Sunday's update, inline files (PDF, Microsoft Office files) are not displaying with an error "There was a problem converting this attachment. Please create an issue at http://jira.atlassian.com". It is the viewfile macro which provides this functionality. As a work-around, you can use the new Files option to insert the same file as described in these instructions, https://confluence.cornell.edu/x/ioR4Eg. We are seeking assistance from Atlassian, the maker of Confluence to solve this issue.
Confluence updated to version 5.7.1 on Sunday, March 29th
We updated Confluence from version 5.6.6 to version 5.7.1 between 4:25 am and 6:15 am on Sunday, March 29th. This update provides us with the ability this summer to replace the six-year-old databases which store Confluence content.
Change to appearance of dashboard
On March 22nd at 7 am, we turned off the ThemeBuilder add-on. Add-ons to Confluence are extra pieces of code which provide features beyond those available from Atlassian, the maker of the Confluence wiki. Add-ons may result in additional annual charges and in some cases are difficult to support. The presence of ThemeBuilder caused a six-month delay in our ability to upgrade to Confluence 5 and more recently lead to a month-long licensing error in the footer of most pages. Since use of this add-on dropped off dramatically after the Confluence upgrade in January, we have taken this opportunity to retire the ThemeBuilder add-on. As a substitute, space administrators can now adjust the look and feel of their spaces using stylesheets instead. This page, the dashboard, had been using the ThemeBuilder add-on to include the graphics of Ezra Cornell and the clock tower at the top of the page. Since March 22nd, the pictures are no longer present.
Not finding a Confluence account when adding permissions?
Confluence accounts are created at the time a netID holder logs in for the first time. If you see the error "User netID could not be found. Please confirm his or her existence with a Confluence Administrator" then please ask the user to log in to Confluence once to establish an account. After the first log in, you will then be able to add the netID to Confluence space permissions.
Confluence account clean up
We are starting a process to deactivate Confluence accounts belonging to graduated students and staff and faculty who have left the university. This process is reversible and does not remove pages or other content added by these users. Please let us know by writing to confluence at cornell.edu if there are any questions or concerns about this process.
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