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Introduction

As of November 30, 2017, Net-Print software is installed on CNF Thin. Net-Print/Papercut software is being installed on Windows computers.

 CNF is migrating printers to the Net-Print service offered by Cornell Information Technologies.

Net-Print new features include: printing from user owned laptops via Cornell wireless, printing from user owned tablets and phones (coming soon to Net-Print), and tracking of print jobs for users and for CNF Computing staff.

Printing to CNF printers via Net-Print is provided at no cost to CNF users. Other Net-Print printers on campus may incur a cost and first require adding money to one's Net-Print account.

On the backend, Net-Print uses the PaperCut software solution.

Manage Your Net-Print Account

On the Net-Print Account Management web site, one can:

  • view a summary of print jobs and pages
  • view the status of print jobs
  • add money to one's account for non-CNF printers
  • view printer status

When you login to the Net-Print Account Management website, login with the short version of your Cornell NetID or Cornell GuestID. And, of course, your password.

Installing Net-Print/PaperCut Software and Printers

Windows

Use these instructions for your personal Windows computer or on CNF Windows computers if the printer does not automagically appear in the list of printers.

Printing from Windows does not require installation of the PaperCut software on your personal computer.

  1. On your desktop, double-click My Computer or run File Explorer (Windows 8 or 10) or Windows Explorer (Windows 7).
    Please note that we are NOT talking about Microsoft's browser, which is called Internet Explorer.
    1. In the UNC field (the wide text field at the top of the window), type in the following Windows UNC for the individual printer, then press Return or Enter on your keyboard.

      (note that not all printers are available to all users)

       

      Printer NameWindows UNCAccessible by
      Cad Room\\win2.net-print.cornell.edu\cnf-cad-1cCNF Users & Staff
      Togging\\win2.net-print.cornell.edu\cnf-togging-2cCNF Users & Staff
      Visitor Office\\win2.net-print.cornell.edu\cnf-gradofficeStaff & Users with Visitor Office Access
      Konica\\win2.net-print.cornell.edu\cnf-konica-colorCNF Staff Only
      LJ4700\\win2.net-print.cornell.edu\cnf-prnt250ljCNF Users & Staff
      Office 262\\win2.net-print.cornell.edu\cnf-prnt262CNF Staff Only

       

       

       
  2. Wait a bit.
  3. When prompted, enter your NetID@cornell.edu address or your GuestID@cornell.edu address and related password
    Make sure to include the "@cornell.edu" . You can also use: CORNELL\NetID or CORNELL\GuestID (capitalizing "CORNELL").
  4. Make sure Remember my credentials is CHECKED (if you do not check this box, you may get an "Access Denied" error when attempting to print).
  5. Wait a while.
    1. At this point, the varioius pop up dialogues informing of driver installation may go away and nothing else may happen. OR
    2. When the printer status window opens, the printer has been successfully installed. You can close the printer status window.
  6. You can go the list of printers in Windows to confirm the printer is successfully installed.
    1. Windows7: Start Menu → Devices and Printers
    2. Windows10: Start Menu → Settings → Devices → Devices and Printers
  7. Repeat these steps to install any additional printers.

Macintosh

  1. Install Net-Print software for Mac (IT@Cornell web page)
    1. When the installer finishes, a text file will open.  You can safely ignore the information in this text file and move on to step 2 below.
  2. Add Macintosh Print Queues for Net-Print (IT@Cornell web page)
    1. In step 3, for Department, choose RS-CNF .
    2. In step 4, all CNF printers begin with "cnf".
      1. You will see multiple "Find-Me" print queues listed at the top and the specific CNF printers listed at the bottom of the departmental list of printers.

Linux

Note that the below instructions are for Linux computers NOT managed by CNF Computing.

  1. Install Samba4 or greater (Samba3 will not work)

    1. RedHat samba4 packages have a bug missing the following symlink, which you must create:

      /usr/lib/cups/backend/smb → /usr/bin/smbspool

    2. Edit the Samba config file (usually /etc/samba/smb.conf) to contain the following two directives in the "[global]" section:

                client min protocol = SMB2
          client max protocol = SMB3
  2. To install the Printers without using the PaperCut installers, use your Linux distribution's GUI or the CUPS gui to add a Windows printer
    1. In RedHat, you can use the Printer configuration tool at System - Administration - Printing
      1. Click New
      2. Enter the administrative password
      3. You do not need to adjust the firewall or attempt to List available devices

      4. For the "device URI", you will use these UNIX SMB URIs :

        Printer NameUNIX SMB URIAccessible by
        Cad Roomsmb://win2.net-print.cornell.edu/cnf-cad-1cCNF Users & Staff
        Toggingsmb://win2.net-print.cornell.edu/cnf-togging-2cCNF Users & Staff
        Visitor Officesmb://win2.net-print.cornell.edu/cnf-gradofficeStaff & Users with Visitor Office Access
        Konicasmb://win2.net-print.cornell.edu/cnf-konica-colorCNF Staff Only
        LJ4700smb://win2.net-print.cornell.edu/cnf-prnt250ljCNF Users & Staff
        Office 262smb://win2.net-print.cornell.edu/cnf-prnt262CNF Staff Only
      5. If a driver is not found, you will have to download a driver via the printer gui or separately from the manufacturer's website.

    2. Other Linux distributions may have their own GUIs. You can also use the CUPS gui, if enabled, at

      http://localhost:631
      1. Use the above UNIX SMB URIs

  3. To install the Printers via the PaperCut installers, obtain the RedHat or Debian Net-Print installers from CNF Computing
    1. Install the packages.
      1. For RedHat use the "yum install" command to install the package. Eg:
        sudo yum install net-print-1.2.1-0.x86_64.rpm
      2. For Debian:
      3. Install pre-requsities:
        1. python3
        2. gnome-terminal
        3. curl
        4. Java8 JRE
          1. sudo add-apt-repository ppa:webupd8team/java
          2. sudo apt-get update
          3. sudo apt-get install oracle-java8-installer
          4. sudo apt-get install oracle-java8-installer
      4. Install the Debian Net-Print package.
      5. Items "Net-Print Queue Installer" and "PaperCut Client" are created in the "Internet", "office", and "System" sub menus of your desktop
    2. Run the Net-Print Queue Installer application
      1. You may need to manually run this from the commandline as follows (eg permissions problems adding the printer):
        sudo /opt/netprint/client/install_netprintpc_printer.pl -g
      2. For the "Department", select "RS-CNF"
      3. You will see multiple "Find-Me" print queues listed at the top of the list of printers. The specific CNF printers are listed at the bottom of the list.

Printing via Net-Print/PaperCut

CNF Managed Windows

  1. In the Print dialogue, select the Net-Print printer.
  2. The PaperCut software will prompt you for your username and password.
    1. For your username, use your <NetID>@cornell.edu or your <GuestID>@cornell.edu . The "@cornell.edu" is all lowercase.
  3. Your document prints.

Other Windows

  1. When you are ready to print, choose the Print command in your application and then select a Net-Print printer.
  2. If prompted to login, enter your NetID@cornell.edu address or your GuestID@cornell.edu address and related password
    Make sure to include the "@cornell.edu" . You can also use: CORNELL\NetID or CORNELL\GuestID (capitalizing "CORNELL").

Macintosh

Follow the instructions on the "Print with Net-Print for Mac" IT@Cornell page.

  • If using a GuestID to print, format your GuestID as follows: cornell\<GuestID>
    • That's the word "cornell" followed by a backslash followed by your GuestID.

Linux/CNF Thin

  1. In the Print dialogue, select the Net-Print printer.
    1. The "Status" area may say "Unable to connect to CIFS host after (tried 3 times)". This is OK. You will be prompted to connect with your NetID/GuestID credentials in the next step.
  2. When prompted for your username and password, for your username use: cornell\<NetID> or cornell\<GuestID> – that's the word "cornell" followed by a backslash followed by your NetID or GuestID.
    1. NOTE that your username will be autofilled without the leading cornell\ ... you MUST add the cornell\ to your username for the document to print (that's the word "cornell" followed by a backslash followed by your NetID or GuestID)
    2. NOTE that the cursor may start in the Password field instead of the Username field. You will need to click into the Username field to make the above necessary change to your username.
  3. Your document prints.

 

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