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What do you want to accomplish using computing technologies? We are here to help your research group achieve your goals.

See also

Levels of service for research groups

All Chemistry research groups are provided baseline services.

Support Level

Which groups get this support

Support summary

Notes

Baseline Support
All Chemistry research groups.30 minutes consultation or services 
Opt-out SupportGroups who have requested Opt-out Support.

Baseline Support

Special requests are fee-based.

Provided access to Baseline Support.

No monthly billing based on group's computers or members.

Full SupportDefault service level within Chemistry.

Baseline Support and

Managed systems.

Special requests are fee-based.

Monthly billing is based on the group's number of computers and members.

  • A Full Support group me opt-out specific systems. Doing so does not change their billing, however.
Special requestsProvided to Chemistry research groups requiring additional services.Subsidized fee-based services

$20/hour for Full Support groups

$40/hour for Baseline Support-only groups

Chemistry IT provide efficient service delivery

The majority of research systems have been provisioned by Chemistry IT to provide the required functionality, cost-effectively.

IT Support, graphically

 

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