Email template for returning phone to "NCS".
Sent: Monday, February 1, 2016 10:16 AM
To: NCS Operation Support <ncs-os@cornell.edu>
Subject: VOIP set issue - (phone number extension)
Hello,
The VOIP set for (phone number extension) has a bad stuck hook. I swapped the phone out with one of my spare sets. I have the bad set in my office. If you could arrange for a tech to swap me a good one for this bad one, I would appreciate it.
Your name
Chemistry IT
Chemistry IT's tracking of stuck hook issues, and others
| Date | Group | Person, notes | ChemIT |
|---|---|---|---|
| 5/9/16 | Teaching | Cynthia K. Base of swapped phone also not compatible. | INC000001669401 |
| 2/24/16 | Chair's Office | Conference room phone; general failure of phone | INC000001616795 |
| 2/19/16 | Hoffmann | Roald (faculty) | INC000001613499 |
| 12/16/15 | Wilson | Justin (faculty) | INC000001562871 |
| 11/13/15 | Davis | Floyd (faculty) | INC000001540185 |
| 5/15/15 | Freed | Joanne T. | INC000001383237 |