Email template for returning phone to "NCS".
Sent: Monday, February 1, 2016 10:16 AM
To: NCS Operation Support <ncs-os@cornell.edu>
Subject: VOIP set issue - (phone number extension)
Hello,
The VOIP set for (phone number extension) has a bad stuck hook. I swapped the phone out with one of my spare sets. I have the bad set in my office. If you could arrange for a tech to swap me a good one for this bad one, I would appreciate it.
Your name
Chemistry IT