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Highlighting group and individual staff successes. 

See also

 

Successes

Date(s)Group served

Accomplishment:

challenge/action/result

ChemIT staff involvedNotes
6/2015Cerione

Challenge: Linux file and application server had a failed hard drive. Server served two dedicated Linux workstations running old 3D glass technology.

Action: Invested in finding and testing alternatives which would be more cost-effective and sustainable.

Result: Group's two Linux workstations are updated with contemporary Linux OSes. And they are using CIT's file share service and Biotech's SB Grid service.
  • Lulu Zhu
Oliver worked with James VanEe to arrange for the initial SB Grid service testing, which Michael Hint helped Oliver test.
6/18/15Physics Admin

Challenge: Physic's web site support challenges could have resulted in our group's resources getting sucked into the wrong kind of work, as defined by: likely inadequate compensation and recognition, poor fit and not a strategic investment into our group's future in helping others.

Action: Invested (over a year ago?) in framing and pushing on a defined support model, with appropriate resources and fall-backs. Made this investment even when there was nothing broken, in order to ensure resources and solution work flow was pre-defined if an issue came up.

Result: When an recent issue with migration came up, PhysIT's resources were not called upon for either consultation or resolution.

  • Oliver Habicht
A&S Communications (with CIT as fall back) and Barry providing the required support.
6/2015Freed

Challenge: Provision a complex suite of software and configurations, on Windows and Linux, for 57 attendees to use at multi-day workshop (6/10-6/12/2015).

Action: Created Windows and Linux VMs for use on attendees own laptops. There were downloaded and tested by attendees on their laptops.

Provisioned back-up laptops and bootable thumbdrives.

Result: Success resulted in increased productivity and reduced anxiety at workshop. Pre-work meant attendees and staff not using up valuable conference time.

  • Michael Hint
  • Roger Garnett
  • Lulu Zhu
  • Oliver Habicht

John Franck was the content steward.

John had each presenter install their software using TeamViewer.

     
     
     
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