Report containing periodic snapshots of outstanding Remedy tickets.
Date | Open | Of open: | Of open: | Of open: | Notes |
|---|---|---|---|---|---|
| 7/9/15 | 75 | 6 | 43 | 26 | Plus 3 for inventory (by student staff). Very busy spike of demand and staff out on vacation. |
| 6/1/15 | 52 | 6 | 29 | 17 | Plus 3 for inventory (by student staff) |
| 5/1/15 | 42 | 2 | 33 | 7 | Reflects successful major push to clean out stale "Pending" tickets. Disciplined acknowledgment of tickets out of "Assigned", too. Plus 4 for inventory (by student staff) |
| 4/6/15 | 63 | 10 | 29 | 22 | Plus 4 for inventory (by student staff) |
| 3/3/15 | 67 | 7 | 38 | 22 | Plus 6 for inventory (by student staff) |
| 2/2/15 | 77 | 21 | 38 | 18 | Plus 11 for inventory (by student staff) |
| 1/6/15 | 66 | 23 | 30 | 13 | Plus 11 for inventory (by student staff) |
| 11/3/14 | 78 | 26 | 33 | 19 | Plus 11 for inventory (by student staff) |
| 10/3/14 | 87 | 31 | 34 | 22 | Plus 9 for inventory (by student staff) |
6/6/14 | 87 | 36 | 21 | 30 | |
5/2/14 | 68 | 27 | 16 | 25 | |
4/4/14 | 65 | 25 | 20 | 20 | |
4/2/14 | 78 | 27 | 25 | 26 | |
3/3/14 | 95 | 28 | 31 | 36 | |
2/3/14 | 86 | 27 | 19 | 40 | |
1/13/14 | 86 | 31 | 18 | 37 | |
12/3/13 | 67 | 14 | 21 | 32 |