Oliver's notes related to tasks to address CCB's Computing Committee's requests and needs.

For Apri 2 2013 mtg

Collect this data for all four CRCF staff:

1) Record hours spent per group for ticket-type tasks which take more than 1 hour.

• If less than an hour, no need to record time. Just record ticket without time estimate, as we've been doing.

2) For non-ticketed work which takes more than 1 hour, record time and the associated "problem/ project" being worked on.

For March 5 2013 mtg

Start answering the question "What does CRCF do, and for whom?"

A: CRCF does about 75% of their work in direct support of Research.

• Assumes that the number of opened tickets over 4 months adequately represents CRCF's relative effort distributions of Research vs. non-Research activities, over a year.