Oliver's notes related to tasks to address CCB's Computing Committee's requests and needs.

For Apri 2 2013 mtg

Collect this data for all four CRCF staff:

1) Hours spent per group for tasks that take more than 1 hour.

• For above tasks (>1 hour), categorize work as either clerical or requiring specialist skills.

2) For non-ticketed work that takes more than 1 hour, record time and the associated "problem/ project" being worked on.

For March 5 2013 mtg

Start answering the question "What does CRCF do, and for whom?"

A: CRCF does about 75% of their work in direct support of Research.

• Assumes that the number of open tickets over 4 months is an adequate measure of CRCF's relative effort distributions of Research vs. non-Research activities.