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Support Level | Which groups get this support | Notes |
---|---|---|
Baseline services | All Chemistry research group. | |
Opt-out support | Groups who have requested opt-out support. | No monthly billing based on group's computers or members. |
Full support | Default services level provided to Chemistry research groups who have not opted-out. | Monthly billing takes into account number of group's computers and members.
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Special requests | Provided to Chemistry research groups requiring additional services. | $20/hour for Full support groups $40/hour for Baseline support-only groups |
Chemistry IT's services provide IT security and university compliance using manageability
The majority of research systems have been provisioned to provide the necessary functionality, as managed by Chemistry IT.