Excerpt |
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Highlighting group and individual staff successes. |
See also
Successes
Date(s) | Group served | Accomplishment: challenge/action/result | ChemIT staff involved | Notes |
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5/25/2017 | Physics | Subject: Physic Admin/Instruct move to CrashPlan Starting point: Physics Admin and Instruction was using CIT’s EZBackup service to backup 6 computers at a rough cost of $50 per month (some computers had a lot of data). Action: Michael Hint shifted those 6 computers to CrashPlan plus added Rosemary’s computer (not previously on backup, but worry about the user) for a cost of $149.99 per year. Additionally, we have 3 additional computer seats we can add if we find other Physics users we or they want to backup. Physics subscription to CrashPlan is good until approximately May 17, 2018. Result: This is a cost savings of approximately $450 per year, plus it is software we can actually use and manage without a degree in IBM. | Michael Hint | Have been doing similarly throughout Chemistry Admin and Research. Oliver vetted with IT Security and up his various chains-of-command (Dept. and College). Oliver involved CIT EZ-Backup team to increase chance of complete awareness of trade-offs. |
6/2015 | Cerione | Challenge: Linux file and application server had a failed hard drive. Server served two dedicated Linux workstations running old 3D glass technology. Action: Invested in finding and testing alternatives which would be more cost-effective and sustainable. Result: Group's two Linux workstations are updated with contemporary Linux OSes. And they are using CIT's file share service and Biotech's SB Grid service. |
| Oliver worked with James VanEe to arrange for the initial SB Grid service testing, which Michael Hint helped Oliver test. |
6/18/15 | Physics Admin | Challenge: Physic's web site support challenges could have resulted in our group's resources getting sucked into the wrong kind of work, as defined by: likely inadequate compensation and recognition, poor fit and not a strategic investment into our group's future in helping others. Action: Invested (over a year ago?) in framing and pushing on a defined support model, with appropriate resources and fall-backs. Made this investment even when there was nothing broken, in order to ensure resources and solution work flow was pre-defined if an issue came up. Result: When an recent issue with migration came up, PhysIT's resources were not called upon for either consultation or resolution. |
| A&S Communications (with CIT as fall back) and Barry providing the required support. |
6/2015 | Freed | Challenge: Provision a complex suite of software and configurations, on Windows and Linux, for 57 attendees to use at multi-day workshop (6/10-6/12/2015). Action: Created Windows and Linux VMs for use on attendees own laptops. There were downloaded and tested by attendees on their laptops. Provisioned back-up laptops and bootable thumbdrives. Result: Success resulted in increased productivity and reduced anxiety at workshop. Pre-work meant attendees and staff not using up valuable conference time. |
| John Franck was the content steward. John had each presenter install their software using TeamViewer. |