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Conventions used by ChemIT for Remedy Categories. And our page to record wished-for categories.

Chemistry IT's use of non-obvious Categories:

CategoryUse by Chemistry ITDate, comments, notes, etc.
---- BroadcastingInventory workMostly used by our student employees. Last one closed out ~Fall 2015.
... IT Research and Analysis ServicesResearch instrument computers

Started 2/29/16. To distinguish from "Desktop Support and Personal Computing" done for all other systems.

Any work done for these systems, whether "Desktop Support and Personal Computing" or more specific to their function.

Change will help parse out our Desktop work, our Cluster work, and now our Instrument computing work.

   

 

 

It's a process, but one can get Categories added, per May 2015 email. Record wished-for categories here, with context.

 

Proposed CategoryClosest existing Category

Context

Consider Remedy ticket for an example

Your name and date
Cluster Data Center ServicesRoger
Instrument computer  Roger
Inventory  Roger
Research computing  Roger
Software install  Roger
Purchase  Roger