Highlighting group and individual staff successes.
Date(s) | Group served | Accomplishment: challenge/action/result | ChemIT staff involved | Notes |
---|---|---|---|---|
6/18/15 | Physics Admin | Challenge: Physic's web site support challenges could have resulted in our group's resources getting sucked into the wrong kind of work, as defined by: likely inadequate compensation and recognition, poor fit and not a strategic investment into our group's future in helping others. Action: Invested (over a year ago?) in framing and pushing on a defined support model, with appropriate resources and fall-backs. Made this investment even when there was nothing broken, in order to ensure resources and solution work flow was pre-defined if an issue came up. Result: When an recent issue with migration came up, PhysIT's resources were not called upon for either consultation or resolution. |
| A&S Communications (with CIT as fall back) and Barry providing the required support. |
6/2015 | Freed | Challenge: Provision a complex suite of software and configurations, on Windows and Linux, for 57 attendees to use at multi-day workshop (6/10-6/12/2015). Action: Created Windows and Linux VMs for use on attendees own laptops. There were downloaded and tested by attendees on their laptops. Provisioned back-up laptops and bootable thumbdrives. Result: Success resulted in increased productivity and reduced anxiety at workshop. Pre-work meant attendees and staff not using up valuable conference time. |
| John Franck was the content steward. John had each presenter install their software using TeamViewer. |