Last updated on December 17, 2019
Q. What is the All-staff Survey and what has Gallup to do with it?
A. The survey aims to solicit Library staff feedback about our organization. In the most recent past, we used the ClimateQUAL questionnaire offered by the Association of Research Libraries. This time, we opted for the questionnaire designed by Gallup Inc. The survey will be available online. You will be provided with survey details including instructions for how to access and participate in the survey.
Q. Who is Gallup? Why Gallup?
A. Gallup Inc. is an independent consulting firm specializing in conducting polls and understanding public opinions in different types of organizations worldwide. A small CUL staff team, consisting of Denise Smith Colon, Steven Folsom, Aliqae Geraci, Amelia Kallaher, Brenda Marston, and Gaby Castro Gessner evaluated vendors who offered staff engagement surveys. Their recommendations were reviewed by the Library Directors Leadership Team (LDLT) whose preferred choice was supported by the Library Executive Group.
Q. When is the survey?
A. The survey will be open to Library staff on Monday, Jan. 6, 2020. It will close on Monday, Jan. 20, 2020.
Q. Do I have to take the survey? May I stop participating at any time?
A. Your participation in the survey is completely voluntary. You may choose not to take part at all. If you decide to participate, you may stop participating at any time during the survey.
Q. Is my feedback confidential?
A. Your feedback is confidential. No one in CUL will have access to responses tied to individuals’ identifying information.
Gallup informed us that it maintains high standards of confidentiality by rolling individual responses into workgroup results and adhering to strict standards regarding who can see individual responses. Gallup is a member of CASRO (Council of American Survey Research Organizations) and adheres to its strict standards of professional conduct.
Library Human Resources and the Assessment and Planning are working with Gallup to set up the above-mentioned aggregation of responses. CUL will receive the free-text comments verbatim with no indication of who the comments came from. To maintain your anonymity, avoid entering identifiable information in your responses and word your comments in a way that they do not identify you.
Q. Will I see the results?
A. Yes, the aggregated survey results will be shared with all staff at the same time.
Q. Whom do I contact if I have additional questions?
A. Please send questions about the survey to LibHR@cornell.edu. This FAQ is being updated over the next few weeks. Please check back for more information.