Staff and others using EGAs will want ready access to those email mailboxes within their Outlook client to both read messages and "send as" those mailbox EGA address. There are two ways to do that.
See also
- Shared mailboxes and calendars, mostly for staff
- CIT has useful pages on this topic:
- http://www.it.cornell.edu/services/resource-accounts/howto/config.cfm
- http://www.it.cornell.edu/services/owa15/howto/calendar/resource.cfm
- Includes, "For Owners: How to Adjust the Settings for a Resource Account. This procedure must be done using Outlook Web App. Microsoft has chosen not to make this functionality available through Outlook."
Method 1: Add an account to the Outlook client (normal way).
NOTE: With this method, sent email as that account's email address shows up in that account's "Sent Items" folder, as one would expect.
This method can only be used to add about 10 accounts simultaneously. If you run over this number of accounts, you will have to pick-and-choose which get attached using this method vs. the other method, below.
Summary instructions
Outlook => File => Add Account
OR:
Outlook => File => Account Settings (for existing account) => "E-mail" tab => New...
Full instructions
Instructions available via web searching, or at CIT (includes screenshots):
Method 2: Add the account within your existing main account (back-up way).
NOTE: With this method, sent email as that account's email address shows up in YOUR account's "Sent Items" folder (and not the EGA's account's "Sent Items" folder).
Summary instructions
Outlook => File => Account Settings (for existing account) => "E-mail" tab => open main existing account => "More Settings..." button => "Advanced" tab => Add (within "Mailboxes")
Full instructions
- Where can they be found?