Update (Oct. 2020): A remote access portal has been set up for the Swanson lab to simplify the connection process. You may want to try that: https://remoteaccess.labstats.com/cornell-swanson-lab.html
Please watch the following video to learn how to connect remotely.
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A few things have been changed since this video was recorded, please use the links and tips included below.
When using Remote Desktop, the extension for the Swanson computers has changed slightly, please use: en-ma-swsn-##-u.coecis.cornell.edu. Simply replace the ## with the number of the computer you want to use (17-28 are available). Use the link above to check which computers are available. You will have to use your personal netid login, not a team login such as Baja or FSAE.
Make sure your remote desktop client is the most recent. Some older versions do not connect properly and give nondescript errors which are difficult to troubleshoot.