Answers to questions about Azure that we often see at Cornell

Example Category

Example Question

Example Answer

Basics

How do I request a Cornell Azure subscription?

To request a Cornell Azure Subscription, or to migrate an Azure Subscription you already have to the Cornell Azure Enterprise Agreement, complete this form: https://cornell.qualtrics.com/jfe/form/SV_6xsBMFgjdZ9VXjT

How do I access my Cornell Azure subscription?

Login to https://portal.azure.com with your Cornell NetId credentials. If the login process asks you, choose "school/work account", not "microsoft.com account".

Support

How do I get technical support for Azure?

Azure support is free at present. You can request support from Azure directly (??? how do customers do this???) or from the CIT Cloud Team (cloud-support@cornell.edu). 

Costs & Billing

How am I billed for my Azure charges?

What will Azure cost me? Does Cornell get any discounts in Azure?

Is there a data egress waiver in Azure, like there is in AWS?

https://azure.microsoft.com/en-us/blog/azure-egress-fee-waiver-for-the-academic-community/

Networking