Users must now form a relationship with Adobe to install Acrobat and any other Adobe software because licensing and Serializer will no longer be honored.
Temporary easy access to copy of recent original file
Major Recent Changes
As of Spring 2018, ChemIT no longer has a license to put Acrobat on every machine. Furthermore, the Serializer used to validate Adobe software will soon no longer be honored, which means licensing of previously installed Adobe products will no longer be recognized.
Implications of Changes
Current Adobe users will need to reinstall Adobe products with the guidance of ChemIT staff using the new method. Whereas ChemIT used to install Adobe Acrobat for any reason, those wishing to renew or install Acrobat must now present a business case. Furthermore, renewing or procuring Adobe software now requires end users to form and maintain a relationship with Adobe. In doing so, users will gain access to the CreativeCloud suite and should memorize their passwords. Below are the steps for forming the relationship and inputting the required documentation:
Have user use their Adobe ID
This is the standard method for a single user computer.
- Software can update from within user's account. (Can't update within our Admin account, Oliver presumes.)
- Don't use this method on shared system.
- Note: There is currently no standard method for a shared system.
CIT's info:
- http://www.it.cornell.edu/services/software_licensing/available/Adobe-Creative-Cloud-for-Technical-Service-Providers.cfm#lic-named
[…]If you are a TSP looking to set up individual users for Named-User licensing, you do NOT need to use the online store to order individual licenses for your staff. Instead, please send a list of employee names and NetIDs that need Creative Cloud to CU Software. We will set up those employees with Adobe IDs of format 'NetID@cornell.edu'. Individual customers will be provided with installation instructions.
Request the Adobe ID from CU Software:
Email template
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Subject: Adobe ID request
To: CU Software Licensing Support <cusoftware@cornell.edu>
CU Software,
I am a TSP in Chemistry and Physics IT. This is a request to provision the following employee(s) with Adobe IDs:
Name <NetID@cornell.edu>
Thank you, yourname
IT Manager, Chemistry and Physics IT
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IMPORTANT: Ensure you document that you got the user an Adobe ID (see below, "Inventory requirements")
For Windows systems we manage, here are Oliver's instructions:
a) In the Admin account (or user's account with Admin rights), get the Cloud installer from our file share, or monkey through at the Adobe web site to get the installer, using our CRCF credentials.
b) In the user's account, use the installer to choose the desired software, using their Adobe ID credentials.
c) Reboot and ensure all works for the user.
Inventory requirements
ChemIT staff: Any time you do an Adobe software installation, you must add it to one of our 2 inventory wiki pages accessed from here:
- Adobe license tracking (private)
Note there are two files, one for each of the two methods which can be used to install Adobe CC:
- One to track (inventory) our requests for Adobe IDs based on NetIDs (and associated installations, for our benefit).
- We are doing this since we don’t believe CU Software will make this information available to us so we otherwise won’t know for whom we’ve made requests.
- And another to inventory our Adobe CC installs using CU’s serializer.
- CU Software is now requiring we do this, starting with Creative Cloud (CC) 2015. (They did not required this of CC 2014, FWIW.)
We’ll see if us hosting this info on MS Word files within SharePoint is better or worse for this kind of inventory maintenance than Confluence. Please share your experiences- thanks.