Debrief from customer journey mapping/user interviews at Hasbrouk Apts. 3/13
8 interviews, good mix of disciplines/degrees
Have met once since then to start going through notes, pick out themes
Some themes we have identified already: convenience, proximity to food/drink, "ownership" over space (availability and ability to lock up personal items)
Upcoming flash interviews at Big Red Barn
Rescheduling for next Friday 3/30 or mid-April
LDLT showed a lot of interest in this assessment and would be interested in reviewing our findings
15min
Reservable study rooms/digital signage
Sara E., Nick, Matt
Still getting the new signage interface up and running - want to test whether or not users are making reservations from touchscreen signage or from mobile devices
Working group has agreed on mock-up and design is ready for testing - may not be the final design, but could be if response is positive
Sara E. will be putting in some reservations
Nick almost has first iteration of LCD screen ready (Chromebox from Consultation Area) - shows availability for the day for all three rooms on one screen
Able to get some of Manolo's time to help work on this as well
Using the same application as circ display sign at Olin/Uris and Mann Consultation Area
15min
Data dashboard
Tobi, Nick, Keith
Update on AWS outage
Credentials for AWS were compromised, someone was spinning up instances for the purposes data mining on cryptocurrency
No back-up for the data dashboard; Nick had to rebuild stack and index all the data again
Nightly shipments from CountIt working again
Working group meeting on Friday: need to review CountIt fields (being indexed properly?) and then start creating some visualizations/dashboard; working on Voyager stats next; need to establish timeline for when we will be doing a demo for Mary
Putting browse stats on the back burner for now
10min
Other news
Wendy and Sandy working on signage audit - Sara mentioned sharing this at the next quarterly facilities meeting with Ezra; Camille mentioned that ILR did something similar a few years ago
Sara E. part of the group doing the renovation of the Uris Cocktail Lounge; just did furniture demos and got student feedback (whiteboard comments) - findings showed that most students are going there to do independent work
Sara and Tobi went to demo LibCal for room reservations in a meeting with staff from Hotel and Management schools
CUView system being replaced – working group established
Wednesday afternoon meeting time? Tobi will be sending Doodle poll