January 2018: To help prioritize and keep track of multiple initiatives by Chemistry IT for and with the Coates group.Oliver compiled this table 2018-01-08-Mon:
| Priority? | INC | Subject/ Topic | Lead within Chemistry IT Coates group's contact, if not Anne LaPointe | Next steps | Chemistry IT's computer names related to ticket. | Other notes | Date ticket created |
|---|---|---|---|---|---|---|---|
| INC000001837138 | Coates - Buy basic PC for ordered Tensile Tester equipment | Oliver | Anne to send us spec's instrument company recommends. To get account number. | 12/18/2017 | |||
| INC000002104265 | Coates - COAT-05 Upgrade OS from XP. To Win 7 Better title?: Coates - setup/transition Agilent instrumentation in 575 | Oliver | Client hold: Wait for slow period Confirm instrument's name. Anne calls it "PL-220". Agilent calls it GPC220. | AS-CHM-COAT-05 | 12/20/17, Anne writes, after hearing back from Agilent: Sounds like the software isn’t compatible with Windows 10. Could we do Windows 7 on that computer? ========================= Agilent states: Cirrus is not compatible with Windows 10 and is no longer being updated, so a rollback to Win7 is the simple solution. We do offer Agilent GPC /SEC software that is compatible if you do become interested. This software would replace Cirrus for data collection and analysis but would not control the GPC220. | 11/9/2017 | |
| INC000001982364 | Coates - Freeslate replacement discussions | Michael | Michael has two new workstations, from before the winter holiday, following Anne emailing us on 12/14/2017. | 6/12/2017 | |||
| INC000001445920 | Coates - Geoff wireless projector setup inquiry | Michael | Geoff reported to Lars: The LCD projector in St Olin 561 periodically dims. | 7/31/2015 | |||
| INC000002130985 | Coates - Upgrade COAT-08 WinXP HPLC to Win10 (or Win7) | Oliver | 1) S/W info from Anne. (requested 12/20/17) 2) Confirm jack activation from CIT. (requested activation around 12/20/17) | AS-CHM-COAT-08 | Software Anne is looking to get contemporary (Win10?!) version: Agilent (HP-branded h/w) GC ChemStation. (Similar to what the Collum group uses. apparently) Now: Rev 8.04.01 SP1 (~2009) Equipment: G1530A Had been upgraded from Win95/NT to WinXP (~8 years ago?). Also: Obtain recommended "specs" for computer since likely buying new (after we confirm via testing using old loaners from Chemistry IT!). Expecting just a "basic" computer, but good to confirm this for support reasons | 12/18/2017 |