Scope: If you are unable to access Voyager clients, or if the system will not let you save or update records, report the problem according to the following instructions:
Contact: Jim Leblanc
Date last reviewed: 03/31/06
Monday-Friday, 7:00-5:00
Follow departmental guidelines or send an e-mail to CUL-LIBSYS-L and TSVOYAGE-L.
Weekends, Holidays, and Weekdays After Hours
Phone the Cornell Network Operations Center (NOC) at: 5-9900. In addition, send an e-mail to TSVOYAGE-L to indicate that you have reported the problem.
Regularly Scheduled Voyager Downtime
For regularly scheduled downtime, see the Current keywork index regeneration and system backup schedule.