Oliver got great customer service from DriveSavers.
Work situations so far:
- 2nd instance: Singe external USB drive failed, and user had not backup, per se for information he felt was valuable. The first quote was ~$700-2,300. When they got the drive, it was in the ~$2K range. User didn't want to do that, so drive sent back, all at no cost to us.
- 1st instance: We ended up not using the service in one complicated instance (Multiple drives with h/w RAID). They helped us determine if we wanted to recover a hard drive based on likely price, outcomes, and our fall-back.
1-800-440-1904
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Your DriveSavers Program ID#: DS82034
Reference your exclusive Program ID# for automatic discounts and benefits when engaging DriveSavers. All members of your organization can use this number to ensure the following:
- Automatic Discounts up to 27%
- Free Evaluation Service
- Free Shipping Box or Label
- No Data, No Charge Policy
- Guaranteed Secure Facility
* SOC 2 Type II, HIPAA, NIST, GLBA, SOX, FAR 52.224-2, and ISO 17799 compliant!
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This service is also used by The Computing Center.
Heard about, relatively randomly
One option found promises, "No Data - No Charge", and "We do not charge a diagnostic fee", http://www.datacent.com/.
Company is in Ottawa, Ontario, Canada. Is there a similar company in the US?
Found the above from this site:
http://www.computerhope.com/issues/ch000342.htm
http://www.computerhope.com/issues/ch001091.htm
Contact ChemIT for consultation. Thank you.
Roger writes (10/14/2013):
Looks like the best source for disk tools is the Ultimate Boot CD. It’s got working
- SEATools (V 1.12 txt and 2.23 GUI version)
- WD DataLifeguard Diag 4.15 (Older drives) and 5.20 (bigger than 8.4 GB)
- HDDErase 3.3 and 4.0
And many more…
Note – the Windows version of WD utilities does show hours run, the DOS version does not.
Info:
HDDerase 3.3 required for SSD’s