Components related to rolling out our ChemIT name, summer 2013.
Top-level take-aways
Very little changing, except:
- Adding an email address to request help from us, <ChemIT@cornell.edu>. (Old address will still work.)
- Ticket...
- Changing what we call ourselves and what we hope others come call us.
Communications and time-lines
Postcards to all CCB members
- Timing:
- Purpose: Reinforce that most everything stays the same except for our preferred email address and what we call ourselves.
=> Example postcard (draft)
Email to all CCB members
- Timing:
- Purpose:
Sign hung at ChemIT's entrance
- Timing:
- Purpose:
New web site turned on
- Timing:
- Purpose:
Other ideas?
The changes, and why
Introducing new email address, <ChemIT@cornell.edu>
NOTE: <crcf@cornell.edu> will still continue to work.
Reasons for the change:
- New-comers to CCB will find "ChemIT" easier to remember than "CRCF". Mostly a benefit to new graduate students and visiting scholars.
- No disruption to those who use old "CRCF" email address as we switch over to the new "ChemIT" email address. Change can be hard!
- A new email address for service requests facilitates use of
- ChemIT will be receiving email requests through a ticket management system (Remedy)
Expected to start working early July 2013.
Features of the new email address:
- Automatic acknowledgement of receipt by Cornell's Remedy ticket management system.