You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 21 Next »

Quality Management Team's Active Projects

  • KFS
  • Workday
  • Remedy
  • Box.Net
  • Course Enrollment
  • Kaltura

Quality Mission Statement

The mission of Quality Management is to maintain a high level of customer satisfaction through continuous assurance and improvements in information technology products and services by developing, documenting and maintaining a comprehensive quality program. 

Quality Management Framework

  • Quality Planning - A quality plan is a document that is used to specify the procedures and recources that will be needed to carry out a project, perform a process, realize a product or manage a contract.  Quality plans are also specify who will do what and when.
  • Quality Control - Is a set of activities intended to ensure that quality requirements are actually being met.
  • Quality Assurance - Is a set of activities intended to establish confidence that quality requirements will be met.
  • Quality Improvement
  • Quality Recommendation



  • No labels