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  1. How do I start and stop my instance?
    This function, along with several other utilities such as disk space monitoring, instance status and instance upgrades (see "What's this dotrelease thing?", below), is available via the ColdFusion Utilities page. Simply click the "Stop" button next to the instance you wish to restart; the instance will be stopped, and the button will change to "Start". Click "Start" to bring it back online again; voila, the instance has been restarted! To find your CF Utilities page, enter http://cf###.serverfarm.cornell.edu:<your_port_#>/splash.cfm into your browser (the ### will be replaced with the numbers of your instance).
  2. What's this dotrelease thing?
    ColdFusion upgrades are going to be a) batched and b) self-service. We will put together a new "release" of the service, with upgraded versions of Apache, Java, Coldfusion, and other essential pieces of the system, and announce it to the hosting customers. Once a new release is out, it will be available for customers to upgrade to from the ColdFusion Utilities page in the time frame that fits their schedule. It will require an Apache restart to complete the upgrade, but can be rolled back (or forward) at any time. Update your instance when you're ready, in a schedule that fits your needs.
  3. I currently own sites within the CU MultiServer ColdFusion (MSCF) environment and I want to upgrade to the CF 9 environment, how do I do this?
    A migration project is in the works for all MSCF instances currently in the Hosting environment. More information will be coming in the near future.
  4. How do I upload/change/remove files from my instance/sites?
    WebDAV is available for you to upload/modify your files. WebDAV integrates directly with CUWA2 and allows highly customizable access configuration. Please see WebDAV using kproxy for Windows for more information. You can also use SVN for source control as it's integrated into this service. More information on SVN can be found here on Wikipedia.
  5. Is FTP available for ColdFusion?
    No, ColdFusion uses WebDAV as an alternative to FTP.
  6. Can I use both kProxy 2 and SVN?
    Yes, both kProxy 2 and SVN are available to all ColdFusion customers. Use whichever you prefer. We recommend not switching back and forth between both.
  7. How do I open/close/change CUWebAuth requirements for my sites?
    ColdFusion provides a variety of customization options for CUWA2. Please see this guide here: *** Restricting and Opening Access To Your ColdFusion Site
  8. My .ht/.wdaccess settings are not being picked up! What gives?
    The way those ACL files work, they must be named PRECISELY .htaccess or .wdaccess - htaccess, wdaccess.txt, etc. will all not be recognized by the web server as an ACL file. If your configuration isn't being applied for some reason, double check that the filename is exact - if using Windows, also double check that file extensions are shown, because Windows tends to append .txt. If you continue to experience issues, please contact webservices@cornell.edu for assistance.
  9. I use Vista and I'm having problems with .ht/.wdaccess files
    Vista's GUI will not allow you to rename a file to something that starts with a dot. There are a couple of workarounds for this:
    • Open the file in Notepad and "Save as..." .htaccess or .wdaccess. Make sure it's set to "All Files" so it won't append .txt. More info here
    • Open a command shell (cmd.exe) and use the command copy con .htaccess followed by Ctrl-Z to create a blank .htaccess file that can then be edited with Notepad. More info here just above the second heading.
  10. Oops! I deleted my splash page (splash.cfm). Can I get that info back?
    No problem! The splash.cfm file will be replaced in about 30 minutes if it is removed or changed. If it does not come back as the original file, please contact webservices@cornell.edu. If you rename or replace index.cfm, your splash.cfm will remain you'll just have to go to splash.cfm specifically (as mentioned in #1 on this FAQ) to control services.
  11. What's the deal with the permit I got with the instance?
    By default, your ColdFusion instance comes with a permit of the form cit.coldfusion.foo, with foo replaced with a name more appropriate to your instance. Its default membership will be all authorized users and the primary and secondary contacts. Also, the primary and secondary contacts will have the update ACL right in order to add or remove users as needed. See An Introduction To Your ColdFusion Space for more details.
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