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  1. How do I start and stop my instance?
    This function, along with several other utilities such as disk space monitoring, instance status and instance upgrades (see "What's this dotrelease thing?", below), is available via the *** ColdFusion Monitor. Simply click the "Stop" button next to the instance you wish to restart; the instance will be stopped, and the button will change to "Start". Click "Start" to bring it back online again; voila, the instance has been restarted!
  2. What's this dotrelease thing?
    ColdFusion upgrades are going to be a) batched and b) self-service. We will put together a new "release" of the service, with upgraded versions of Apache, Java, Coldfusion, and other essential pieces of the system, and announce it to the hosting customers. Once a new release is out, it will be available for customers to upgrade to from the *** ColdFusion Monitor page in the timeframe that fits their schedule. It will require an Apache restart to complete the upgrade, but can be rolled back (or forward) at any time. Update your instance when you're ready, in a schedule that fits your needs.
  3. How do I open/close/change CUWebAuth requirements for my sites?
    ColdFusion provides a variety of customization options for CUWA2. Please see this guide here: *** Restricting and Opening Access To Your ColdFusion Site
  4. My .ht/.wdaccess settings aren't being picked up! What gives?
    The way those ACL files work, they must be named PRECISELY .htaccess or .wdaccess - htaccess, wdaccess.txt, etc. will all not be recognized by the web server as an ACL file. If your configuration isn't being applied for some reason, double check that the filename is exact - if using Windows, also double check that file extensions are shown, because Windows tends to append .txt. If you continue to experience issues, please contact webservices-l for assistance.
  5. Oops! I deleted my splash page/default index.php. Can I get that info back?
    Sure, just visit ***/admin/splash.php, e.g. che-lamp.cit.cornell.edu/admin/splash.php. If you would like it restored as your base index.php, just submit a request to webservices-l.
  6. What's the deal with the permit I got with the instance?
    By default, your ColdFusion instance comes with a permit of the form cit.lamp.foo, with foo replaced with a name more appropriate to your instance. Its default membership will be all authorized users and the primary and secondary contacts. Also, the primary and secondary contacts will have the update ACL right in order to add or remove users as needed. See *** An Introduction To Your ColdFusion Space for more details.
  7. Can I get additional databases? What about additional database users?
    Yes. Contact the ColdFusion DBA team at dba-support@cornell.edu for these and any other database-related questions. Please reference the fact that this is a ColdFusion MySQL request, and include your lampuser (e.g. lampuser24) and your account number.
  8. Is FTP available for ColdFusion?
    No, ColdFusion uses WebDAV as an alternative to FTP. WebDAV integrates directly with CUWA2 and allows highly customizable access configuration. See the *** "webDAV SVN stuff here".
  9. Can I use both kProxy 2 and DAVPortal?
    Yes, both kProxy 2 and DAVPortal are available to all ColdFusion customers. Use either or both, whichever you prefer.
  10. I use Vista and I'm having problems with .ht/.wdaccess files
    Vista's GUI will not allow you to rename a file to something that starts with a dot. There are a couple of workarounds for this:
    • Open the file in Notepad and "Save as..." .htaccess or .wdaccess. Make sure it's set to "All Files" so it won't append .txt. More info here
    • Open a command shell (cmd.exe) and use the command copy con .htaccess followed by Ctrl-Z to create a blank .htaccess file that can then be edited with Notepad. More info here just above the second heading.
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