We plan, develop, and produce a variety of communications for OIT and CIT, including news articles, key business communications, web content, and printed materials.
[Communicating unplanned outages{*}|https://confluence.cornell.edu/display/CITCO/Communicating+Unplanned+Outages]*
Every time an unplanned outage occurs, follow this communications action plan. Reporting and communicating about unplanned outages is a necessary part of CIT's work
Communication tools
Training and communications guidelines for CIT product/service managers who occasionally develop and distribute their own communications [These tools include the [communications tiers], [communications checklist], [templates], [best practices], and more...]
Our services include:
Communications consulting, planning, and coordination
- Identifying communication objectives
- Conducting audience analysis
- Recommending and implementing communication methods, channels, and distribution strategies
- Developing communications
- Scheduling communications with outlets
- Providing costs and price quotes
- Coordinating CIT's cross-divisional campus communications
Business communications
- Writing and editing strategic business communications: annual report, business plan, strategic plan
- Editing key business memos and technical whitepapers
Awareness and promotional materials
- Developing brochures, postcards, posters, e-mail
- Writing and editing web content
- Writing and arranging for publication of Cornell Chronicle and PawPrint articles
Managing graphic design [In support of our promotional materials, C&O works with a pool of non-Cornell designers. This is a for-fee service. Examples can be seen at our online portfolio.]
Advertising
- Arranging for advertising in newspapers, on the radio, and via Cornell outlets
view our online portfolio