- LAMP
- Lyris cit-lamp-hosting-l
- keep updated with current customers
- post communications, outages, etc. to list
- Charter for HA LAMP
- Business case development
- Working with Greg Busby
- NOTE: Jason Woodard would like to put all Admin apps in our LAMP but needs SSL
- Waiting on a self service page to view who is over on NUBB and/or disk space
- Service backlog (GreenHopper in Jira?)
- Documentation process, whom do we interface with in ISIS?
- Who has review and approval authority?
- Interface with training and docs to complete?
- Update customer list(DB) with Activity numbers, etc.
- TESTING
- Admissions Admitted Students (Andy Z.)
- cornell.edu and MSCF (Shelli)
- Baseline for hosted services
- monitoring tools and dashboards
- CF9 upgrade
- MISC
- Work with ISIS to develop a "redirects template" for customers to reference when doing redirects in our environments.
- High level checklist for site migrations.
- Metrics for new instance turn around.
- Maintenance records for services.
- Audit trail for new account security (Sarah).
- Permit auditing
- Communications during outages
- Thinking of the list that Mike Ferdinando had and the flowchart Jon had made.
- Quarterly report, metrics, IT Forum
- Watch hosting email and RT queue for requests
- Meetings with IWS
- Update Customer Agreements annually
- Hosting product FAQs
- Tomcat Hosting
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