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Page contains process and template text. Text is used two weeks before downtime, and again 24 hours before.

Process

  • One email will be sent to group users at two weeks before the maintenance down time. If there is any problem with the date and time, the group users should contact group IT representative. Then group IT representative should contact and discuss with us about the new date and time.
  • The second email will be sent to all group users 24 hours before.

Email template

From: chemit@cornell.edu

To: <CUAD-mailenabledgroup>

BCC: crcf@cornell.edu

Subject: <Group name>-<ClusterName> cluster downtime, date

SCHEDULED DOWNTIME: date, time

REASONS: <Group name> <ClusterName> cluster maintenance.

ANTICIPATED USER IMPACT: Users will be unable to log into the <ClusterName> cluster. All jobs running at the start of the downtime will be cancelled.

For more information, please see ChemIT maintenance documentation: https://confluence.cornell.edu/x/MYGoEw

Users will be notified when the maintenance is complete.

QUESTIONS: Contact your group IT cluster representative and ask them to contact Chemistry IT ASAP to reschedule.

 

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