Friday the 13th
Updates since last meeting
To do list for report - time estimates -
- System/Software
- Callisto - Tuesday 9/17 (Jesse)
- Incident Tracking - November 1 (Susan/Liisa)
- Serials Solutions - September 30 (Jesse/Joyce)
- Troubleshooting implementation
- Timeline - Tentative begin full joint troubleshooting after ALA Mid-Winter. Interim, review how initial responding and monitoring is going.
- Steps along the way - Next week's primary topic.
- Workflows - What can we answer vs. What can we fix?
- Timeline - Tentative begin full joint troubleshooting after ALA Mid-Winter. Interim, review how initial responding and monitoring is going.
Set new report due date - October 15.
Other actions:
Planning Polycom session with all e-resources folks.
Going to begin chiming in on each others' troubleshooting reports if we have a quick solution or information. This will be internal communication, i.e. not responding to patrons. Outline some incidents and how they were solved.