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It likely that a pump isn't running if

  • the power light is off,
  • the motor isn't turning (i.e., the circle on the front of the unit isn't turning),
  • water in the tubes doesn't seem to be going anywhere.

If the pump is plugged in and switched on, but still isn't running, try turning the dial or pressing the up arrow to increase the pump speed. If it still isn't working, the motor may be the problem. An immediate solution is to use one of the other pumps at the pilot plant if no one else is using it. (If the pump has more than one tube running through, you might need to label the tubes before taking them out so they can put back in the right order.) To take a tube out of a pump, lift the lever near the front of the pump and gently pull the beige tube out of the pump. You probably will not need to disconnect any tubes from one another.