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Get Help


TDX Portal: CUL FOLIO Portal

CUL Slack Channel:  #cul-folio

Email: folio-support@cornell.edu

  Announcements

  • August 3rd - 4th 2022 - Test and Training will be tested for issues. 
    • August 12th 2022 at 6:00PM - Cornell PROD will be upgraded; FOLIO and the public requests via OPAC and My Account will be unavailable until completed. Searching will still be available via the OPACAugust 15th, 2022 : LDP Prod will be upgraded
  • September 8, 2022 - Hot Fix 3 applied to TEST at 2am; impact time is 2 hours
  • Hot Fix 3 application to PROD: To be scheduled after testing TRAINING and TEST


    • Excerpt
    Lotus

    Hot Fix

    #2 upgrade

    3 for Lotus upgrade schedule:

    • August 1stSeptember 7, 2022 - Snapshot of Cornell's PROD database created Hot Fix 3 applied to TRAINING at 2am; impact time is 2 hours
      Status
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      titleComplete
      August 1st - 3rd 2022 - The snapshot will be used to upgrade the Training and Test instances
    Status
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    titlecomplete
    Status
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    titlecomplete
    Status
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    FOLIO Community


    Current System Issues

    Circulation

    Expand


    TitleJIRAStatusFix VersionConfirmed
    P2: Loans: Renewing multiple loans very slowUIU-1295CLOSED Lotus R1

    Status
    colourYellow
    titlePArtial

    P3: When staff user is deleted, then loan history is no longer visibleUIU-2659OPENNolana R3
    P1: Switching service points is not recognized by the check-in appUICHKIN-344CLOSEDMorning Glory R2
    P3: When staff user is deleted, then loan history is no longer visibleUIU-2659In RefinementNolana R3
    P3: Problems with checkout sessions timing out intermittently during check out sessionsUICHKOUT-796OPEN


    Inventory / Technical Services

    Expand


    TitleJIRAStatusFix VersionConfirmed
    P2: SPIKE: Instance & SRS record updates need to honor MARC field protectionsMODDICORE-146CLOSED Morning Glory R2
    P2: MARC field protections apply to MARC modifications when they should notMODDICORE-248OPEN Morning Glory R2
    P2: MARC field protections apply to MARC modifications when they should notUIDATIMP-1074OPEN Morning Glory R2
    P2: Handle delete of statistical code associated with instance, holdings, or item properlyMODINVSTOR-829CLOSED Morning Glory R2
    P3: Bound-with-parts gets an empty collectionMODINV-550CLOSED Morning Glory R2
    P1: Scenario 1. Protected fields are being removed from the incoming record on import. (LOTUS HF3)MODDICORE-272CLOSEDLotus R1


    Finance /  Invoices

    Expand


    TitleJIRAStatusFix VersionConfirmed
    P1: Encumbrance limit not calculating correctly when expense classes are involvedMODFIN-224CLOSED LOTUS
    P1: Budgets not created during FYRO for some ledgersMODFIN-233CLOSED Morning Glory R2
    P1: Invoice Transaction not createdMODFISTO-281CLOSED

    P2: Voucher is paid but invoice still in approved statusMODINVOICE-366CLOSED Lotus R1
    P2: Encumbrances created by opening order after invoice approval are never releasedMODINVOICE-343CLOSED Lotus R1
    P3: Order export to CSV not handling diacriticsUIOR-838CLOSED Lotus R1
    P3: Invoice will not transition to Paid. Invalid encumbrance ref present in POL and Invoice lineMODINVOICE-414In RefinementCLOSEDClosed as Duplicate
    MODORDERS-645CLOSEDLotus R1Morning Glory R2 2022 Bug Fix
    P1: If I change a fund in the UI on a POL the encumbrance transaction does not appear on the new fund and remains on the original fundUISACQCOMP-106CLOSEDLotus R1






    Patron Records / Public Facing

    Expand


    TitleJIRAStatusFix VersionConfirmed






    Data Import

    Expand


    TitleJIRAStatusFix VersionConfirmed
    P2: Duplicate records in incoming file causes problems after overlay process with no error reportedhttps://issues.folio.org/browse/MODDATAIMP-604OPEN Morning Glory R2
    P2: OCLC single record import takes extended time to complete when large data import jobs are runninghttps://issues.folio.org/browse/MODDATAIMP-613CLOSED Morning Glory R2
    P2: OCLC single record import takes extended time to complete when large data import jobs are runninghttps://issues.folio.org/browse/MODDATAIMP-423CLOSED Morning Glory R2


    Other

    Expand


    TitleJIRAStatusFix VersionConfirmed
    p3: Move SSO logon above Folio Username and Password BoxesSTCOR-648CLOSEDNolana R3 2022







    New Features Being Tracked

    Circulation

    Expand


    TitleJIRAStatusFix VersionConfirmed
    P2: Phase 2 of refund fees/finesUXPROD-3668DRAFT

    NOTE: This is a larger feature request that will add the credit and refund options to the the user's fee/fine accounts. 
    Configure "from" and "reply-to" address for patron notices by location or other criteriaUXPROD-2156DRAFT


    Inventory / Technical Services

    Expand


    TitleJIRAStatusFix VersionConfirmed
    P3: Enabler : Marking an instance record for deletion (Nolana) UXPROD-3702OPENNolana R3
    P3: Sort by LC call number at the Holdings record levelUXPROD-3496DRAFT


    Finance /  Invoices

    Expand


    TitleJIRAStatusFix VersionConfirmed






    Patron Records / Public Facing

    Expand


    TitleJIRAStatusFix VersionConfirmed






    Data Import

    Expand


    TitleJIRAStatusFix VersionConfirmed






    Other

    Expand


    TitleJIRAStatusFix VersionConfirmed
    Move SSO logon  above Folio Username and Password BoxesFOLIO-3436OPEN



    Open Tickets with Hosting

    *Links are only accessible by staff with a EBSCO Connect account

    Ticket Number*TitleBrief DescriptionStatus
    5145966Production LDP - Sync does not appear to have happed last night
    		Working
    5151357Item records missing form LDP
    		Working
    5153296404 Errors while trying to add user permissionsStaff are getting errors while trying o add permission to some user accounts.Working
    NOTES:Related JIRA (UIU-2672, BF-317, MODPERMS-199) - Hosting will be running a script to resolve this on our production env.
    5138737Invoices won't let us approve/ pay them.A list of invoice will not let staff approve or pay them via the UICLOSED
    5125094 Invoice stuck in ApprovedAn invoice is stuck in approvedCLOSED
    NOTES:JIRA created for this issue (MODINVOICE-414)
    5122528 Data Import ErrorsThere are random 500 errors while processing DI jobs. CLOSED
    5106575 Invoices won't let us approve/ pay them.A list of invoice will not let staff approve or pay them via the UICLOSED
    NOTES:This has been elevated with hosting and being actively worked on by FSE and developers.
    5080391 Invoice stuck in ApprovedAn invoice is stuck in approvedCLOSED

    5126468

    		Test LDP seems to be OfflineThere is no response form the LDP test server; no emails were sent last night.CLOSED