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Vertere is the tracking system necessary for safety, paid for by EH&S and supported by Vertere. |
Top-level info, for Vertere users
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- As of today, please remove all bookmarks you use to access Vertere. We have moved to their cloud version. The new link is below and should work just the same. You shouldn’t see any changes. Please add this link: http://cornell.vertere.com and use as you did before. If you have an issues please let me know.
Info pertains just to Vonnie's use of Vertere
Windows 10 upgrade to Creator broke bar-code scanner access used for Vertere data. Here's the remedy.
Summary
- Within the Admin account (log in as Admin), get both "Windows Mobile device connectivity"-related Services to run with the "Local System account".
More detailed diagnosis and fix presumptions
INC000001958040 and INC000001966279, 5/12/2017 and 5/23/2017, respectively. Fixed with assistance from Vertere. Here's how:
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Step 2: Vertere staff hadn't heard of this problem. With the above success, they then tried the "Local System account" trick from above on the similar service listed right after it, alphabetically (Windows Mobile-something-or-other). And after restarting that service, the Symbol Windows CE USB was again available from Windows Explorer (and similarly visible within WMDC). Thus, problem truly fixed.
Noted 5/23/2017
- Oliver logged in with his User account (oh10), neither service was running AND he was able to browse the Symbol Windows CE USB device. WHAT?! Whatever.