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- Login with netid. Your netid will be pulled automatically into the profile.
- "Staff type": other staff
- "Unit": LTS
- "Location": library office
In C. Information recorded in the "Question" section:
- "Question type": "Knowledge"
- "Duration (in minutes)": Use one of these values, round up: 5, 10, 30, 60. Duration refers to the amount of time spent interacting with the patron, and some of the prep work done to fulfill this interaction. If additional time is spent after communication is over with the patron, then please use the "notes" in the "optional" section for additional followup.
- "Notes": Add information about waiting for publishers, etc.
- "Mode": "Email
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- " in most cases, but other methods may be used, such as "phone."
- "Content/type": "information" or "software/systems"
Patron type: If you know patron type, record it. Otherwise use unknown.
As liaison: Leave blank
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