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An integral part of our sustainability planning process has been assessing the technologies, standards, services, and policies that constitute arXiv. The sustainability of arXiv also depends on enabling interoperability and creating efficiencies among repositories with related and complementary content to reduce duplicate efforts. 2013 has been a transition year for arXiv including adding new staff and exploring new organizational models. Here are some of our key accomplishments and areas that are work-in-progress:
Technical Features and Infrastructure
- Started modifying the email handling system to support arXiv admin and moderation ticketing system
- Gathered requirements list to improve tools and interfaces to support moderators in interacting more directly and efficiently with the arXiv system and administrators
- Reviewed use of and experience with the Data Conservancy pilot, which ended in March 2013 (see a summary of our conclusions). We will continue to support modest sized datasets and other materials using the existing ancillary files mechanism and will ingest data from the pilot as ancillary files to support it long-term.
User Support and Moderation
- Started working with moderators to gather and refine requirements for new tools and interfaces to support their work in a more systematic way.
- Began the process of shifting all communications with users and moderators to a web-based issue tracking system (Request Tracker). The new system will provide us with better tracking and built-in reporting for answering user questions, troubleshooting technical problems, soliciting and following up on moderator input, responding to and resolving moderation appeals, etc.
Governance, Communication, & Organizational Model
- Created a new Scientific Director position to bring in scientific expertise to Cornell's arXiv team and to provide intellectual leadership for arXiv's operation. We are in the process of recruiting an interim Scientific Director in order to test and further refine this position.
- Established a Member Advisory Board (MAB) to represent participating institutions' interests and advises CUL on issues related to repository management and development, standards implementation, interoperability, development priorities, business planning, and outreach and advocacy. Representation on MAB is reserved for libraries, research institutions, laboratories, and foundations that are members of arXiv and that contribute to the financial support of the service. The MAB bylaws detail the goals, composition, operation, and election of the Board.
- Created bylaws Created Bylaws for the Scientific Advisory Board (SAB) to describe the group's goals, composition, operation, and member election process.
- Started posting a roadmap (2013& 2014) to bring further transparency to arXiv team's goals and priorities, especially for SAB and MAB members to help them understand the vision, priorities, and challenges to be able to contribute to the arXiv's governance.
- Created a Library Guide
Create a working relationship between SAB and MAB - The advisory groups need to regularly exchange information in order to contribute to each other's agendas in a meaningful and useful manner. For instance, CUL will provide joint briefings(reports) to SAB and MAB to highlight common interest areas and complementary perspectives. Having ex officio member representation in each group will also faciliate information sharing and developing a common understanding of the respective goals. Status as of 8/13: In progress as we've appointed representatives for each group
New Partnerships & Communication
Define a R&D agenda and seek external funds to advance arXiv - So far, CUL's sustainability planning efforts focused on arXiv's operational budget to support the core services and arXiv's strengths in order to stay mission-centric. One of the key goals ahead of us is to define a research agenda for arXiv. We'll seek input from the advisory boards, users/scientists at large, and information scientists. We will develop a methodology for making decisions about arXiv's R&D projects and partners. One of the challenges will be maintaining/developing arXiv as a distinct system vs. envisioning it as a part of a joint scholarly communication infrastructure (interoperability, research data, tracking funding sources, etc.). This is likely to be a potential tension area between the library community and scientists. Status as of 8/13: Not enough attention has been given to this goal as there were more pressing issues
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- Continued the dialogue with a group of publishers/societies that are interested in Cornell's sustainability planning efforts
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- to discuss the emerging mandates for open access and ideas for collaboration.
Cornell University Library, arXiv Team
Jaron Porciello (title), Oya Y. Rieger (Program Director), David Ruddy (User Support Lead), Simeon Warner (IT Lead)
Define and communicate measures of success - To address this dynamic process, one goal over the next several months is to create an assessment model to help CUL continue to fine-tune the sustainability model. An assessment plan will also help identify unforeseen developments and making course adjustments to the service and collaboration model. Working with SAB and MAB, we will develop an assessment framework with three key components. Desired outcomes and success measures to measure progress (for instance, dynamics of the governance model, level of financial support, enhancements to arXiv, improvements to moderation system, etc.); Assessment model to gauge and report success based on the identified outcome measures; Plan a five-year review process to enable CUL to conduct a comprehensive self-evaluation with input from the Simons Foundation, MAB, SAB, and other key partners. Status as of 8/13: Not done yet
Develop guidelines for engaging in new partnership - arXiv is approached on a regular basis by outside groups asking for advice or special services. Sometimes the assistance requested is minor, but often it would require devoting some amount of staff effort. We need guidelines for determining under what circumstances we will allocate resources in order to collaborate with an outside organization.Working with the arXiv Boards, develop policies that guide consideration of potential working collaborations with outside groups. Status as of 8/13:Not done yet but have an internal CUL partnership assessment tool for consideration
Enhance communication with users (scientists) - Share opinions received from scientists and users with SAB and MAB.How about seeking input from other scientists, arXiv users? What is working well for them that needs to be maintained? What are their unmet needs? What kinds of changes they want to see implemented? CUL needs to have a systematic way of gathering user feedback and this info ought to be shared with MAB and SAB (both groups are also important channels of input as they represent other groups). Will it be useful to encourage users to send feedback directly to SAB and MAB and make them aware of these advisory groups (through a mailing list)? Also scientists know very little about how arXiv is run and how much it costs. Improve communication, it is important for scientists to know that open access is not free and even open access systems need to be carefully managed. Some scientists may think that they don't need libraries any longer. Be vocal about libraries' new roles. Status as of 8/13: To be discussed during the September SAB meeting Labels: None