This week I registered our 8 Polycoms in the WNY region with the Cornell Polycom Bridge. (Chautauqua County: Since you haven't haven’t been switched over to Time Warner yet, you are still using the same old IP address).
...
- Outside organizations or those counties, such as Chautauqua, that haven't haven’t moved over to the new network can now dial into our Polycom units.
- It also means that for those of you with Extension offices that have meeting rooms on the CCE guest network (Erie & Monroe), you can now dial out to one of our registered Polycoms (see "Outside “Outside Dialing a Cornell-registered CCE Polycom" Polycom” instructions below).
(The other sites still won't won’t be able to dial you when you are using the Polycom on the guest network and please keep in mind that I registered our Polycoms in this region, but I'm I’m not sure what Polycoms across the state have been registered yet, you will have to check with that site. So if the other CCE site is on the 10 network AND NOT registered with Cornell, you will not be able to dial into them and they will not be able to dial into you while you have the Polycom on the guest network.)- Additional Note: When you are on the guest network and turn your Polycom on, the Polycom will give you a gatekeeper error about not being able to register. Don't Don’t worry – You will still be able to dial out.
- I will be working on updating your Polycom Address Books as well soon (once Chautauqua moves on the new network).
...
Dialing a Registered CCE Polycom: Use the Alias #
If you want to dial a county Polycom, you should now use its Alias # (see below), just using the 10.19.x.10 IP address that was previously sent out will no longer work. (Please note that Chautauqua still hasn't hasn’t switched over to the new network so their address is still 205.232.126.101)
...
Again, I want to remind you that I will be updating your Polycom Address books, so soon you'll you’ll be able to just click on the county name in your address book to dial that county. (I will send out an e-mail again when that is completed)
...
- I highly encourage you to test it out! I did multiple tests but please test out your Polycom by calling a site or two that you contact a lot, and have them call you. (Wyoming County's County’s Polycom will be in my office for right now so if you want to use me too to test, you are welcome to. Just let me know and I'll I’ll turn it on.)
- If there is a label on your Polycom that says "10“10.19.x.10"10”. Remove it. As I come around to your county, I will put a new label on that says "Outside “Outside IP: 128.253.30.235##Alias" Alias” & one that says "Internal “Internal IP: 10.19.x.10##Alias"10##Alias”. Or if you want, you can label it.
- You can go to the Cornell Business Launchpad under Organizational Report to view all the Polycom addresses throughout the state. It is listed under "Quick Links"“Quick Links”. Click here to view it.
If you have any questions about your Polycom, please first go to your local IT contact, and if the issue can't can’t be resolved, please contact me!