This week I registered our 8 Polycoms in the WNY region with the Cornell Polycom Bridge. (Chautauqua County: Since you haven’t been switched over to Time Warner yet, you are still using the same old IP address).
What does this mean?
- Outside organizations or those counties, such as Chautauqua, that haven’t moved over to the new network can now dial into our Polycom units.
- It also means that for those of you with Extension offices that have meeting rooms on the CCE guest network (Erie & Monroe), you can now dial out to one of our registered Polycoms (see “Outside Dialing a Cornell-registered CCE Polycom” instructions below).
(The other sites still won’t be able to dial you when you are using the Polycom on the guest network and please keep in mind that I registered our Polycoms in this region, but I’m not sure what Polycoms across the state have been registered yet, you will have to check with that site. So if the other CCE site is on the 10 network AND NOT registered with Cornell, you will not be able to dial into them and they will not be able to dial into you while you have the Polycom on the guest network.)
- Additional Note: When you are on the guest network and turn your Polycom on, the Polycom will give you a gatekeeper error about not being able to register. Don’t worry – You will still be able to dial out.
- I will be working on updating your Polycom Address Books as well soon (once Chautauqua moves on the new network).
Dialing Between CCE Polycoms
Dialing a Registered CCE Polycom: Use the Alias #
If you want to dial a county Polycom, you should now use its Alias # (see below), just using the 10.19.x.10 IP address that was previously sent out will no longer work. (Please note that Chautauqua still hasn’t switched over to the new network so their address is still 205.232.126.101)
- Allegany - 10.19.46.10##380
- Cattaraugus - 10.19.57.10##385
- Erie - 10.19.48.10##445
- Genesee - 10.19.49.10##465
- Monroe - 10.19.50.10##500
- Niagara - 10.19.51.10##510
- Orleans - 10.19.52.10##535
- Wyoming - 10.19.53.10##635
Please note that if two registered Polycoms are calling each other, you can just use the 3 digit alias to connect to them too (instead of the full address above).
Dialing a Non-Registered CCE Polycom: Use the IP Address Only (no alias #)
I am uncertain which Polycom units in other parts of the state have been registered with Cornell. For those that have not been registered yet or for any other Polycom unit outside our network (for instance Chautauqua County), you will need to use its IP address to connect (no alias #) to dial into them. Check with the office for its Polycom IP address or go to the org report in the CCE Business Launchpad (see link at the end of this e-mail).
- Chautauqua 205.232.126.101
(will be 10.19.47.10_##400 once they switch over to Time Warner)_
Outside Site or Polycom on Guest network Dialing a Cornell-registered CCE Polycom
If an outside organization needs to dial into you, they can now dial 128.253.30.235##Alias
- Allegany - 128.253.30.235##380
- Cattaraugus - 128.253.30.235##385
- Chautauqua - will be 128.253.30.235##400 – BUT for now still use IP 205.232.126.101
- Erie - 128.253.30.235##445
- Genesee - 128.253.30.235##465
- Monroe - 128.253.30.235##500
- Niagara - 128.253.30.235##510
- Orleans - 128.253.30.235##535
- Wyoming - 128.253.30.235##635
Again, I want to remind you that I will be updating your Polycom Address books, so soon you’ll be able to just click on the county name in your address book to dial that county. (I will send out an e-mail again when that is completed)
What do I need you to do?
- I highly encourage you to test it out! I did multiple tests but please test out your Polycom by calling a site or two that you contact a lot, and have them call you. (Wyoming County’s Polycom will be in my office for right now so if you want to use me too to test, you are welcome to. Just let me know and I’ll turn it on.)
- If there is a label on your Polycom that says “10.19.x.10”. Remove it. As I come around to your county, I will put a new label on that says “Outside IP: 128.253.30.235##Alias” & one that says “Internal IP: 10.19.x.10##Alias”. Or if you want, you can label it.
- You can go to the Cornell Business Launchpad under Organizational Report to view all the Polycom addresses throughout the state. It is listed under “Quick Links”. Click here to view it.
If you have any questions about your Polycom, please first go to your local IT contact, and if the issue can’t be resolved, please contact me!