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Table of Contents

Introduction

As of November 30, 2017, Net-Print software is installed on CNF Thin. Net-Print/Papercut software is being installed on Windows computers.

 CNF is migrating printers to the Net-Print service offered by Cornell Information Technologies.

Net-Print new features include: printing from user owned laptops via Cornell wireless, printing from user owned tablets and phones (coming soon to Net-Print), and tracking of print jobs for users and for CNF Computing staffAugust 2021, all CNF printers are migrating from Net-Print (PaperCut) to a new print server.

Printing to CNF printers via Net-Print is provided at no cost to CNF users. Other Net-Print printers on campus may incur a cost and first require adding money to one's Net-Print accountUsers may print from CNF managed computers or from personal computers connected to the Cornell network.

On the backend, Net-Print uses the PaperCut software solutionthe print server is a standard Windows print server using Cornell authentication and authorization.

These instructions are in the process of being updated with the new printing configurations.

Manage Your Net-Print Account

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When you login to the Net-Print Account Management website, login with the short version of your Cornell NetID or Cornell GuestID. And, of course, your password.

Installing Net-Print/PaperCut Software and Printers

Windows

Use these instructions for your personal Windows computer or on CNF Windows computers if the printer does not automagically appear in the list of printers.

Printing from Windows does not require installation of the PaperCut software on your personal computer.

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(note that not all printers are available to all users)

 

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  1. At this point, the varioius pop up dialogues informing of driver installation may go away and nothing else may happen. OR
  2. When the printer status window opens, the printer has been successfully installed. You can close the printer status window.

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  1. Windows7: Start Menu → Devices and Printers
  2. Windows10: Start Menu → Settings → Devices → Devices and Printers

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Macintosh

Using PaperCut:

  1. Install Net-Print software for Mac (IT@Cornell web page)
    1. When the installer finishes, a text file will open.  You can safely ignore the information in this text file and move on to step 2 below.
  2. Add Macintosh Print Queues for Net-Print (IT@Cornell web page)
    1. In step 3, for Department, choose RS-CNF .
    2. In step 4, all CNF printers begin with "cnf".
      1. You will see multiple "Find-Me" print queues listed at the top and the specific CNF printers listed at the bottom of the departmental list of printers.

Not Using PaperCut:

  1. System Preferences
    1. Printers & Scanners
    2. Click the "plus" under the list of Printers to add a printer
    3. Right click the top portion of the "Add" window and choose "Customize Toolbar"
    4. Drag "Advanced" from the dropdown window into the toolbar area (where you right-clicked) of the "Add" window
    5. Click "Done"
    6. Now click "Advanced" in your toolbar.
    7. The window will spin for a moment searching for printers.
    8. For "Type" choose "Windows printer via spoolss"
    9. For "Device" choose "Another device"
    10. For URL, use the UNIX URI 
    11. Type in a "Name" that makes more sense than one is auto filled
    12. In the "Use" window, choose "Select Software"
      1. If the printer model does not appear in the "Printer Software" window
        1. click "Cancel"
        2. Download and install the driver from the printer manufacturer website
        3. Now re-try "Select Software"
        4. If the printer model still does not appear, cancel the setup and start over.
    13. Click "Add"
    14. Select any options included in the Printer
    15. Click "OK"
  2. The printer is successfully added.

Linux

Note that the below instructions are for Linux computers NOT managed by CNF Computing.

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  1. RedHat samba4 packages have a bug missing the following symlink, which you must create:

    /usr/lib/cups/backend/smb → /usr/bin/smbspool
  2. Edit the Samba config file (usually /etc/samba/smb.conf) to contain the following two directives in the "[global]" section:

              client min protocol = SMB2
              client max protocol = SMB3

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Windows Instructions

Macintosh OS X Instructions

LINUX (including CNF Thin) Instructions

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For the "device URI", you will use these UNIX SMB URIs :

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Other Linux distributions may have their own GUIs. You can also use the CUPS gui, if enabled, at

http://localhost:631

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  1. Install the packages.
    1. For RedHat use the "yum install" command to install the package. Eg:
      sudo yum install net-print-1.2.1-0.x86_64.rpm
    2. For Debian:
    3. Install pre-requsities:
      1. python3
      2. gnome-terminal
      3. curl
      4. Java8 JRE
        1. sudo add-apt-repository ppa:webupd8team/java
        2. sudo apt-get update
        3. sudo apt-get install oracle-java8-installer
        4. sudo apt-get install oracle-java8-installer
    4. Install the Debian Net-Print package.
    5. Items "Net-Print Queue Installer" and "PaperCut Client" are created in the "Internet", "office", and "System" sub menus of your desktop
  2. Run the Net-Print Queue Installer application
    1. You may need to manually run this from the commandline as follows (eg permissions problems adding the printer):
      sudo /opt/netprint/client/install_netprintpc_printer.pl -g
    2. For the "Department", select "RS-CNF"
    3. You will see multiple "Find-Me" print queues listed at the top of the list of printers. The specific CNF printers are listed at the bottom of the list.

Printing via Net-Print/PaperCut

CNF Managed Windows

  1. In the Print dialogue, select the Net-Print printer.
  2. The PaperCut software will prompt you for your username and password.
    1. For your username, use your <NetID>@cornell.edu or your <GuestID>@cornell.edu . The "@cornell.edu" is all lowercase.
  3. Your document prints.

Other Windows

  1. When you are ready to print, choose the Print command in your application and then select a Net-Print printer.
  2. If prompted to login, enter your NetID@cornell.edu address or your GuestID@cornell.edu address and related password
    Make sure to include the "@cornell.edu" . You can also use: CORNELL\NetID or CORNELL\GuestID (capitalizing "CORNELL").

Macintosh

Follow the instructions on the "Print with Net-Print for Mac" IT@Cornell page.

  • If prompted for your username when printing, format your NetID/GuestID as follows: cornell\<GuestID> OR cornell\<NetID>
    • That's the lowercase word "cornell" followed by a backslash followed by your NetID or GuestID.

Linux/CNF Thin

  1. In the Print dialogue, select the Net-Print printer.
    1. The "Status" area may say "Unable to connect to CIFS host after (tried 3 times)". This is OK. You will be prompted to connect with your NetID/GuestID credentials in the next step.
  2. When prompted for your username and password, for your username use: cornell\<NetID> or cornell\<GuestID> – that's the lowercase word "cornell" followed by a backslash followed by your NetID or GuestID.
    1. NOTE that your username will be autofilled without the leading cornell\ ... you MUST add the cornell\ to your username for the document to print (that's the word "cornell" followed by a backslash followed by your NetID or GuestID)
    2. NOTE that the cursor may start in the Password field instead of the Username field. You will need to click into the Username field to make the above necessary change to your username.
  3. Your document prints.

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