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January 2018: To help prioritize and keep track of multiple initiatives by Chemistry IT for and with the Coates group. |
Priority? | INC | Subject/ Topic | Lead within Chemistry IT Coates group's contact, if not Anne LaPointe | Next steps | Chemistry IT's computer names related to ticket. | Other notes | Date ticket created | ||||
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HIGHEST PRIORITY,by far | INC000001982364 | Coates - Freeslate replacement discussions | Michael | Michael has two new workstations, from before the winter holiday, following Anne emailing us on 12/14/2017. | 6/12/2017 | ||||||
#2 priority | INC000001837138 | Coates - Buy basic PC for ordered Tensile Tester equipment | Oliver | Anne to send us spec's instrument company recommends. To get account number by time out quote approved by group. | 12/18/2017 | ||||||
#2 priority | INC000002104265 | Coates - COAT-05 Upgrade OS from XP . To to Win 7 Better title?: Coates - setup/transition Agilent instrumentation in 575 | Oliver | Anne to send us spec's instrument company recommends. To get account number by time out quote approved by group. | AS-CHM-COAT-05 | Anne calls the instrument | Confirm instrument's name. Anne calls it "PL-220" | . , and Agilent calls it GPC220. | AS-CHM-COAT-05 | 12/20/17, Anne writes, after hearing back from Agilent: Sounds like the software isn’t compatible with Windows 10. Could we do Windows 7 on that computer? ========================= Agilent states: Cirrus is not compatible with Windows 10 and is no longer being updated, so a rollback to Win7 is the simple solution. We do offer Agilent GPC /SEC software that is compatible if you do become interested. This software would replace Cirrus for data collection and analysis but would not control the GPC220. | 11/9/2017 |
INC000001982364 | Coates - Freeslate replacement discussions | Michael | Michael has two new workstations, from before the winter holiday, following Anne emailing us on 12/14/2017. | 6/12/2017 | |||||||
INC000001445920 | Coates - Geoff wireless projector setup inquiry | Michael | Geoff reported to Lars: The LCD projector in St Olin 561 periodically dims. | 7/31/2015 | |||||||
Lowest priority | INC000002130985 | Coates - Upgrade COAT-08 WinXP HPLC to Win10 (or Win7) | Oliver | 1) S/W info from Anne. (requested 12/20/17) 2) Confirm jack activation from CIT. (requested activation around 12/20/17) | AS-CHM-COAT-08 | Anne reports that Collum group told by Agilent that their instrument could not be upgraded even to Windows 7. Anne will contact Agilent about her instrument specifically, but not looking promising.
Software Anne is looking to get contemporary (Win10?!) version: Agilent (HP-branded h/w) GC ChemStation. (Similar to what the Collum group uses. apparently) Now: Rev 8.04.01 SP1 (~2009) Equipment: G1530A Had been upgraded from Win95/NT to WinXP (~8 years ago?). Also: Obtain recommended "specs" for computer since likely buying new (after we confirm via testing using old loaners from Chemistry IT!). Expecting just a "basic" computer, but good to confirm this for support reasons | 12/18/2017 |
Other:
INC | Subject/ Topic | Lead within Chemistry IT Coates group's contact, if not Anne LaPointe | Next steps | Chemistry IT's computer names related to ticket. | Other notes | Date ticket created | |
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(Keep open as a ticket?) | INC000001445920 | Coates - Geoff wireless projector setup inquiry | Michael | 1/8/2018: Anne reports Geoff not complaining at group meetings about projector's behavior, FWIW. Geoff reported to Lars: The LCD projector in St Olin 561 periodically dims. | 7/31/2015 |