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| Support Level | Which groups get this support | Notes |
|---|---|---|
| Baseline services | All Chemistry research group. | |
| Opt-out support | Groups who have requested opt-out support. | No monthly billing based on group's computers or members. |
| Full support | Default services level provided to Chemistry research groups who have not opted-out. | Monthly billing takes into account number of group's computers and members.
|
| Special requests | Provided to Chemistry research groups requiring additional services. | $20/hour for Full support groups $40/hour for Baseline support-only groups |
Chemistry IT
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provide efficient service delivery
The majority of research systems have been provisioned by Chemistry IT to provide the necessary required functionality, as managed by Chemistry ITcost-effectively.
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