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TaskNotes

Review reminders for the specific month.

  • And complete any left over from previous month(s).

See below section, "Annual actions or reminders, by month".

Invoicing to department groups, including faculty.ChemIT's billing to faculty
Remedy ticket countsRemedy snapshot of current tickets
Review ticket-related remindersSee below section, "Ticket-related reminders with future dates/ triggers".

Look over every ticket a month old and older and ensure there is a pertinent "next step" written in the Work Detail tab.

  • Ask client for status report if awaiting their action, as appropriate.

See section "Review & Additional follow up" at Remedy.

Review at the Thursday Group meeting, first one of the month. (Started 4/9/15.)

ChemIT newsletter

OR: Specify months, if not monthly

ChemIT newsletter
Stockroom: Verify backups are happening

\\files.cornell.edu\as\chm\DEPT\Dept\Stockroom\QBBackup

Files generated by QuickBooks, on exit. Check for recent date-stamps.

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