Oliver got great customer service from DriveSavers.

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Work situations so far:

• 2nd instance: Singe external USB drive failed, and user had not backup, per se for information he felt was valuable. The first quote was ~$700-2,300. When they got the drive, it was in the ~$2K range. User didn't want to do that, so drive sent back, all at no cost to us.
• 1st instance: We ended up not using the service in one complicated instance (Multiple drives with h/w RAID). They helped us determine if we wanted to recover a hard drive based on likely price, outcomes, and our fall-back.

http://drivesavers.com/

1-800-440-1904

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Your DriveSavers Program ID#: DS82034

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- Automatic Discounts up to 27%
- Free Evaluation Service
- Free Shipping Box or Label
- No Data, No Charge Policy
- Guaranteed Secure Facility
  * SOC 2 Type II, HIPAA, NIST, GLBA, SOX, FAR 52.224-2, and ISO 17799 compliant!

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This service is also used by The Computing Center.

• The Computing Center is who the Campus Store's computer folks refers some to, for failed media recovery.

Heard about, relatively randomly

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