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- Some users may call the NOC and the NOC needs to know what to say, even if it is - call Workday's Workday’s help desk.
- Disaster Recovery is relevant because of the synching of systems. There are scenarios of one or the other systems being down long enough for routine synching to be interrupted. This will need analysis, documentation, and testing.
- Presumably someone is worrying about Workday's Workday’s DR plan and escrow or code.
- Keys for encryption of data will be escrowed.
- The Big Red Button process exists for issues with WorkDay/Cornell integrations.
- We don't don’t have any reason to expect CIT Prod Control is to run Workday Payroll jobs.
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- Assess, plan and decommission HR/Payroll jobs
- Create, document, automate, and test new Workday integration jobs
- Discuss, agree on, plan for and document NOC 's ‘s role in outage reporting
- Provide documentation, escalation paths, tools, training and expertise in troubleshooting after-hour Workday <-> CUintegration incidents
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