1:00 pm - 2:00 pm
705 Metrics: How to Track Things That Matter - By Clyneice Chaney
Metrics programs have often been a dirty word, misused and poorly implemented. This class discusses ways to provide metrics that really matter to organizations and provide visibility into their or their customers' organizations. You'll learn why metrics programs fail and then work on the keys to successful metrics programs, developing quality metrics that matter and ways to implement and maintain these metrics over time.
Clyneice Chaney
Clyneice Chaney, quality manager at Project Performance, has more than 16 years of testing, quality assurance and process improvement experience, and has successfully led numerous such projects successfully for organizations wishing to improve their software development, testing processes and tools implementation. She is an American Society for Quality Certified Quality Manager and a Quality Assurance Institute Certified Quality Analyst.
My thoughts on this class
There was great detail in this class, much was geared towards very heavy business requirements that are probably beyond what would be required at Cornell/CIT. I did like the section on Test process metrics.
2:15 pm - 3:15 pm
806 Quality Throughout the Software Life Cycle - By Jeff Feldstein
Quality cannot be tested into the product; it must be emphasized, monitored and measured from the beginning of the project. Each team involved in the project—from management to marketing—plays a key role in ensuring software quality. A carefully planned application development life cycle is a key requirement to successful delivery of on-time, quality software. This class will explore each broad phase of development—requirements, development, testing and deployment—from a software quality perspective. You'll learn the activities required at each step, the precise role of the tester or QA engineer, common mistakes and how to catch bugs earlier.
Jeff Feldstein
Jeff Feldstein manages a team of 40 testers for Cisco Systems. During his 24-year career, he has been a software developer, tester, development manager and computer consultant, and for the past five years, his team has been writing software test tools. Jeff's specialties include internetworking, real-time embedded systems, communications systems, hardware diagnostics and firmware, databases and test technologies. He is one of the highest-rated speakers at Software Test & Performance conferences.
My thoughts on this class
Jeff provided a unique perspective as a developer from Cisco. It was interesting to here how they work testing into their SDLC.
3:30 pm - 4:30 pm
908 Testing Visibly - By David Kapfhammer
One of the worst things a testing organization can do is to operate in obscurity from the rest of IT. If the testing organization doesn't treat developers, business analysts and users like customers, they'll most certainly lose credibility as the "team that operates behind the curtain," and ultimately become ineffective.
Learn a strategic road map that test organizations can use to operate visibly and transparently. Learn how and why the testing team should issue a user manual that details how to engage testing services, including a specific operational workflow and work breakdown, and maintain an open door policy.
David Kapfhammer
David Kapfhammer is practice director for the Quality Assurance and Testing Solutions Organization at Keane. He is responsible for defining the strategy and solutions dealing with testing and quality assurance in all verticals of the company's global business. David is experienced in all aspects of systems design and implementation including organizational leadership, technical solution, quality mechanisms and enterprise architecture. David is also a doctoral student researching decision rights models for globally distributed information technology (IT) teams at The George Mason University, Fairfax, VA.
My thoughts on this class
David was an excellent presenter, I came away with some really nice ideas for testing service strategies.