Table of Contents


Patron notice template name

General Collection Final Overdue Notice

Active

ACTIVE

Description

General Collection Final Overdue Notice

Category

LOAN

Subject:

Overdue Notice

Body:

Dear {{user.firstName}} {{user.lastName}}:

The following items are overdue and must be returned or renewed as soon as possible. The next notice you receive will be a bill for replacement. 
 
Replacement fees are $150 per lost book. Replacement fees for equipment will vary. If this item is overdue because it has been recalled by another patron, you will also be charged overdue fines of $3.00 per day up to a maximum of $60.

{{#loans}}
Title: {{item.title}}
Author:{{item.primaryContributor}}
Item Barcode:{{item.barcode}}
Call #: {{item.callNumberPrefix}}{{item.callNumber}}{{item.callNumberSuffix}}{{item.enumeration}}{{item.volume}}{{item.chronology}}{{item.yearCaption}}
Date Due: {{loan.dueDate}}
----
{{/loans}}

TO RENEW: Log in My Account at http://catalog.library.cornell.edu/myaccount/login. Please note that some items, such as recalled items, are not renewable. If you are unable renew items that you need, or if you have problems logging in, please contact the library for assistance.

TO RETURN: Information about our Borrow, Renew, and Return Policies can be found here: https://www.library.cornell.edu/study/borrow-renew-return.

If you have questions or need assistance, please contact libpublicservices@cornell.edu.

Thank you,
Cornell University Library



Patron notice template name

General Collection Final Overdue Notice - Temp Version

Active

ACTIVE

Description

General Collection Final Overdue Notice

Category

LOAN

Subject:

Lost Item Replacement Fine Notice

Body:

Dear {{user.firstName}} {{user.lastName}}:

The following are newly incurred charges for a lost/unreturned items. The charges will be removed if you return the items within 9 days of this bill (students) or 30 days (faculty/staff/others). After that date, unpaid charges will be forwarded to the bursar or to Cornell Collections. Please return this item as soon as possible. 

{{#loans}}
Title: {{item.title}}
Author:{{item.primaryContributor}}
Item Barcode:{{item.barcode}}
Call #: {{item.callNumberPrefix}}{{item.callNumber}}{{item.callNumberSuffix}}{{item.enumeration}}{{item.volume}}{{item.chronology}}{{item.yearCaption}}
----
{{/loans}}

You have been charged a $75 fee per lost book. Replacement fees for equipment will vary depending upon the item cost.  
 
To view a full list of your charges, please log in to My Account: http://catalog.library.cornell.edu/myaccount/login
 
Items may be returned at any library book drop or open circulation desk (note that lost items cannot be renewed online). For library return locations and policies information, please see https://www.library.cornell.edu/study/borrow-renew-return.
 
Payments: To arrange payment, please contact the Library Public Services Office at libpublicservices@cornell.edu (607) 255-5069 or Mann Library at mann_circ@cornell.edu (607) 255-3296.  

Thank you,
Cornell University Library



Patron notice template name

General Collection Fine Notice

Active

ACTIVE

Description

General Collection Fine Notice

Category

LOAN

Subject:

Lost Item Replacement Fine Notice

Body:

Dear {{user.firstName}} {{user.lastName}}:

The following are newly incurred charges for a lost/unreturned items. The charges will be removed if you return the items within 9 days of this bill (students) or 30 days (faculty/staff/others). After that date, unpaid charges will be forwarded to the bursar or to Cornell Collections. Please return this item as soon as possible. 

{{#loans}}
Title: {{item.title}}
Author:{{item.primaryContributor}}
Item Barcode:{{item.barcode}}
Call #: {{item.callNumberPrefix}}{{item.callNumber}}{{item.callNumberSuffix}}{{item.enumeration}}{{item.volume}}{{item.chronology}}{{item.yearCaption}}
----
{{/loans}}

You have been charged a $150 fee per lost book. Replacement fees for equipment will vary depending upon the item cost. If there is an active recall on your item, you have also been billed an additional $60 in overdue fines. 
 
To view a full list of your charges, please log in to My Account: http://catalog.library.cornell.edu/myaccount/login
 
Items may be returned at any library book drop or open circulation desk (note that lost items cannot be renewed online). For library return locations and policies information, please see https://www.library.cornell.edu/study/borrow-renew-return.
 
Payments: To arrange payment, please contact the Library Public Services Office at libpublicservices@cornell.edu (607) 255-5069 or Mann Library at mann_circ@cornell.edu (607) 255-3296.  

Thank you,
Cornell University Library


Patron notice template name

Hourly Courtesy Notice

Active

ACTIVE

Description

----

Category

LOAN

Subject:

Courtesy Notice

Body:

Dear {{user.firstName}} {{user.lastName}}:

This is a reminder that the following item will be due very soon. Please return this item to {{item.effectiveLocationLibrary}}.

Title: {{item.title}}
Call Number: {{item.callNumber}}
Item Barcode: {{item.barcode}}
Lending Library: {{item.effectiveLocationLibrary}}

Due Date: {{loan.dueDateTime}}

Policies information: https://www.library.cornell.edu/study/borrow-renew-return.

If you have questions or need assistance, please contact the lending library: https://www.library.cornell.edu/study/borrow-renew-return/circulation-staff.

Thank you,
Cornell University Library


Patron notice template name

Hourly Lost Fee/Fine Notice - Final (Faculty and staff)

Active

ACTIVE

Description

Notice of charges for hourly loans (including laptops and equipment ) that has aged to lost

Category

AUTOMATEDFEEFINECHARGE

Subject:

Lost Item Fee/Fine Notice

Body:

Dear {{user.firstName}} {{user.lastName}}:

You have been charged a fee/fine for the following overdue item. Please return the item below as soon as possible to {{item.effectiveLocationLibrary}}.

Title: {{item.title}}
Call Number: {{item.callNumber}}
Item Barcode: {{item.barcode}}
Lending Library: {{item.effectiveLocationLibrary}}
Due Date: {{loan.dueDateTime}}

Lost Item Fee: {{feeCharge.amount}}

To view a full list of your charges, please log in to My Account: http://catalog.library.cornell.edu/myaccount/login.

Policies information: https://www.library.cornell.edu/study/borrow-renew-return.

Payments: To arrange payment, please contact the Library Public Services Office at libpublicservices@cornell.edu (607) 255-5069 or Mann Library at mann_circ@cornell.edu (607) 255-3296.

Thank you,
Cornell University Library


Patron notice template name

Hourly Lost Fee/Fine Notice - Final (Grad and Undergrad)

Active

ACTIVE

Description

----

Category

AUTOMATEDFEEFINECHARGE

Subject:

BURSAR CHARGE WARNING

Body:

Dear {{user.firstName}} {{user.lastName}}:

You have been charged a fee/fine for the following overdue item. Please return the item below as soon as possible to {{item.effectiveLocationLibrary}}.

If you have an active bursar account, this fee/fine will be transferred to it if this item is not returned.

Title: {{item.title}}
Call Number: {{item.callNumber}}
Item Barcode: {{item.barcode}}
Lending Library: {{item.effectiveLocationLibrary}}
Due Date: {{loan.dueDateTime}}

Lost Item Fee: {{feeCharge.amount}}

To view a full list of your charges, please log in to My Account: https://newcatalog.library.cornell.edu/myaccount/login.

Policies information: https://www.library.cornell.edu/study/borrow-renew-return.

Payments: To arrange payment, please contact the Library Public Services Office at libpublicservices@cornell.edu (607) 255-5069 or Mann Library at mann_circ@cornell.edu (607) 255-3296.

Thank you,
Cornell University Library


Patron notice template name

Hourly Lost Fee/Fine Notice - Repeating

Active

ACTIVE

Description

Notice that hourly loan item is lost. The notice is set to repeat daily until the item is returned.

Category

AUTOMATEDFEEFINECHARGE

Subject:

Overdue Notice

Body:

Dear {{user.firstName}} {{user.lastName}}:

You have been charged a fee/fine for the following overdue item. Please return the item below as soon as possible to {{item.effectiveLocationLibrary}}.

Title: {{item.title}}
Call Number: {{item.callNumber}}
Item Barcode: {{item.barcode}}
Lending Library: {{item.effectiveLocationLibrary}}
Due Date: {{loan.dueDateTime}}

Lost Item Fee: {{feeCharge.amount}}

To view a full list of your charges, please log in to My Account: http://catalog.library.cornell.edu/myaccount/login.

Policies information: https://www.library.cornell.edu/study/borrow-renew-return.

Payments: To arrange payment, please contact the Library Public Services Office at libpublicservices@cornell.edu (607) 255-5069 or Mann Library at mann_circ@cornell.edu (607) 255-3296.

Thank you,
Cornell University Library


Patron notice template name

Hourly Overdue Notice

Active

ACTIVE

Description

Notice that hourly loan item is overdue

Category

LOAN

Subject:

Overdue Notice

Body:

Dear {{user.firstName}} {{user.lastName}}:

The following item is overdue and must be returned as soon as possible to {{item.effectiveLocationLibrary}}. If this item is not returned promptly, you will be assessed a lost item replacement fee of between $25 and $2,500 depending on the item type.

Title: {{item.title}}
Call Number: {{item.callNumber}}
Item Barcode:{{item.barcode}}
Lending Library: {{item.effectiveLocationLibrary}}

Due Date: {{loan.dueDateTime}}

Policies information: https://www.library.cornell.edu/study/borrow-renew-return.

If you have questions or need assistance, please contact the lending library: https://www.library.cornell.edu/study/borrow-renew-return/circulation-staff.

Thank you,
Cornell University Library


Patron notice template name

Hourly Overdue Notice - Final Notice

Active

ACTIVE

Description

----

Category

LOAN

Subject:

Final Overdue Notice

Body:

Dear {{user.firstName}} {{user.lastName}}:

The following item is overdue and must be returned as soon as possible to {{item.effectiveLocationLibrary}}.

If this item is not returned immediately, you will be assessed a lost item replacement fee of between $25 and $2,500 depending on the item type.

Title: {{item.title}}
Call Number: {{item.callNumber}}
Item Barcode:{{item.barcode}}
Lending Library: {{item.effectiveLocationLibrary}}

Due Date: {{loan.dueDateTime}}

If you have two or more lost items on your library account, you will be blocked from checking additional materials out until these items are returned.

Policies information: https://www.library.cornell.edu/study/borrow-renew-return.

If you have questions or need assistance, please contact the lending library: https://www.library.cornell.edu/study/borrow-renew-return/circulation-staff.

Thank you,
Cornell University Library


Patron notice template name

Item Available Notice

Active

ACTIVE

Description

Notice that requested item is available

Category

REQUEST

Subject:

Item Available Notice

Body:

Dear {{user.firstName}} {{user.lastName}}:

The material that you requested will be available at the location shown below within one business day. Please pick up the material before it expires.

Pickup Location: {{request.servicePointPickup}}

Title: {{item.title}}
Author:{{item.primaryContributor}}
Item Barcode:{{item.barcode}}
Call Number: {{item.callNumberPrefix}}{{item.callNumber}}{{item.callNumberSuffix}}{{item.enumeration}}{{item.volume}}{{item.chronology}}{{item.yearCaption}}

Expiration Date: {{request.holdShelfExpirationDateTime}}

Library hours can be found here: https://www.library.cornell.edu/libraries.

If you no longer need this item, please contact the library where it is available for pickup (https://www.library.cornell.edu/study/borrow-renew-return/circulation-staff) and ask to have it removed from hold.

To place requests on other items, search the catalog (https://catalog.library.cornell.edu/) and click the "Request" button to the right of the title.

Information about our Borrow, Renew, and Return Policies can be found here: https://www.library.cornell.edu/study/borrow-renew-return.

If you have questions or need assistance, please contact the library where your item is available for pickup.

Thank you,
Cornell University Library


Patron notice template name

Item Available Reminder Notice

Active

ACTIVE

Description

2nd notice that requested item is available

Category

REQUEST

Subject:

Item Available Reminder Notice

Body:

Dear {{user.firstName}} {{user.lastName}}:

The following item is on hold for you at the location shown below. Please note that your hold will expire in two days and this item will then be reshelved. If you still need this item, please be sure to pick it up before your hold expires.

Pickup Location: {{request.servicePointPickup}}

Title: {{item.title}}
Author:{{item.primaryContributor}}
Item Barcode:{{item.barcode}}
Call Number: {{item.callNumberPrefix}}{{item.callNumber}}{{item.callNumberSuffix}}{{item.enumeration}}{{item.volume}}{{item.chronology}}{{item.yearCaption}}

Expiration Date: {{request.holdShelfExpirationDateTime}}

Library hours can be found here: https://www.library.cornell.edu/libraries.

If you no longer need this item, please contact the library where it is available for pickup (https://www.library.cornell.edu/study/borrow-renew-return/circulation-staff) and ask to have it removed from hold.

To place requests on other items, search the catalog (https://catalog.library.cornell.edu/) and click the "Request" button to the right of the title.

Information about our Borrow, Renew, and Return Policies can be found here: https://www.library.cornell.edu/study/borrow-renew-return.

If you have questions or need assistance, please contact the library where your item is available for pickup.

Thank you,
Cornell University Library


Patron notice template name

Manual Fine Notice

Active

ACTIVE

Description

Manually added fine/fee notice. This is added to the manual fine section under users. This notice is assigned under Settings->Users->Manual charges.

Category

FEEFINECHARGE

Subject:

Notice of Library Fine

Body:

Dear {{user.firstName}} {{user.lastName}}:

You have been charged the following fee/fine:

Fine Type: {{feeCharge.type}}
Fine Date: {{feeCharge.chargeDate}}
Fine Location: {{feeCharge.owner}}

Fine Amount: {{feeCharge.amount}}
Additional Information: {{feeCharge.additionalInfo}}

Total Due: {{feeCharge.remainingAmount}}

To view a full list of your charges, please log in to My Account: http://catalog.library.cornell.edu/myaccount/login.

Policies information: https://www.library.cornell.edu/study/borrow-renew-return.

Payments: To arrange payment, please contact the Library Public Services Office at libpublicservices@cornell.edu (607) 255-5069 or Mann Library at mann_circ@cornell.edu (607) 255-3296.

If you have questions or need assistance, please contact the lending library: https://www.library.cornell.edu/study/borrow-renew-return/circulation-staff.

Thank you,
Cornell University Library


Patron notice template name

Recall Notice

Active

ACTIVE

Description

Recall Notice

Category

LOAN

Subject:

Recall Notice

Body:

Dear {{user.firstName}} {{user.lastName}}:

The following item is being recalled by another user. Please return it by the new due date listed below. Fines of $3.00 per day accrue after the due date.

Title: {{item.title}}
Author:{{item.primaryContributor}}
Item Barcode:{{item.barcode}}
Call Number: {{item.callNumber}}{{item.callNumberPrefix}}{{item.callNumberSuffix}}{{item.enumeration}}{{item.volume}}{{item.chronology}}{{item.yearCaption}}

Date Due: {{loan.dueDate}}

Please see information about returning materials and our Borrow, Renew, and Return Policies at https://www.library.cornell.edu/study/borrow-renew-return.

If you still need this item, you may immediately request to borrow a copy from another university through the Borrow Direct service (https://www.library.cornell.edu/study/borrow-renew-return/request/borrow-direct) or place a request for this item through the Cornell Library Catalog (https://catalog.library.cornell.edu/) after returning it.

If you have questions or need assistance, please contact libpublicservices@cornell.edu.

Thank you,
Cornell University Library


Patron notice template name

Request Cancellation Notice

Active

ACTIVE

Description

Notice sent when patron request is cancelled

Category

REQUEST

Subject:

Request cancelled

Body:

Dear {{user.firstName}} {{user.lastName}}:

Your request for {{item.title}} has been cancelled for the following reason:

{{request.reasonForCancellation}}
{{request.additionalInfo}}

Item details:

Title: {{item.title}}
Author: {{item.primaryContributor}}
Call Number: {{item.callNumber}}

If you still need this item, you may request a copy from another university through the Borrow Direct service: https://cornell.hosts.atlas-sys.com/illiad/illiad.dll?Action=10&Form=21&LoanTitle={{item.title}}&LoanAuthor={{item.allContributors}}&rft.genre=Book&CitedIn=Request%20Cancelation%20Email.


Patron notice template name

Standard Courtesy Notice

Active

ACTIVE

Description

Courtesy notice for general collection/BD/ILL items

Category

LOAN

Subject:

Courtesy Notice

Body:

Dear {{user.firstName}} {{user.lastName}}:

This is a reminder that the following item will be due very soon.

{{#loans}}
Library: {{item.effectiveLocationLibrary}}
Title: {{item.title}}
Author: {{item.primaryContributor}}
Item Barcode: {{item.barcode}}
Call Number: {{item.callNumberPrefix}}{{item.callNumber}}{{item.callNumberSuffix}}{{item.enumeration}}{{item.volume}}{{item.chronology}}{{item.yearCaption}}
Due Date: {{loan.dueDate}}
----
{{/loans}}

To RENEW: Log in to My Account: http://catalog.library.cornell.edu/myaccount/login. Please note that some items, such as recalled items, are not renewable. If you are unable to log into your account, please contact the library for assistance.

To RETURN: Please see information posted at https://www.library.cornell.edu/study/borrow-renew-return.

If you have questions or need assistance, please contact the lending library: https://www.library.cornell.edu/study/borrow-renew-return/circulation-staff.

Thank you,
Cornell University Library


Patron notice template name

Standard Overdue Notice

Active

ACTIVE

Description

Overdue notice for general collection/BD/ILL items

Category

LOAN

Subject:

Overdue Notice

Body:

Dear {{user.firstName}} {{user.lastName}}:

The following item is overdue and must be returned or renewed as soon as possible:

{{#loans}}
Library: {{item.effectiveLocationLibrary}}
Title: {{item.title}}
Author: {{item.primaryContributor}}
Item Barcode: {{item.barcode}}
Call Number: {{item.callNumberPrefix}} {{item.callNumber}} {{item.callNumberSuffix}} {{item.enumeration}} {{item.volume}} {{item.chronology}} {{item.yearCaption}}
Due Date: {{loan.dueDate}}
----
{{/loans}}

To RENEW: Log in to My Account: http://catalog.library.cornell.edu/myaccount/login. Please note that some items, such as recalled items, are not renewable. If you are unable to log into your account, please contact the library for assistance.

If you received a RECALL notice: This item is accruing fines of $3.00 per day.

To RETURN: Please see information posted at https://www.library.cornell.edu/study/borrow-renew-return.

If you have questions or need assistance, please contact the lending library: https://www.library.cornell.edu/study/borrow-renew-return/circulation-staff.

Thank you,
Cornell University Library


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