Instructions to connect the Tandberg C20 video conferencing system in EMC2 to Cornell Zoom.

Notes

  • EMC2's Cisco Tandberg C20 system is nominally supported by Cisco until August 2018.
  • One must pay for updates so none applied 4/2/2018.

How to connect the Tandberg C20 to Zoom

  • Michael Hint connected the Tandberg to Zoom. Here's how:

0) Get Zoom Meeting ID from meeting organizer

  • If presenter is using Cornell's Zoom license, that's all you need to make this work.
  • Unknown if and how it will work with a different, non-Cornell license.

1) Start the Tandberg system

Be patient since the Tandberg system takes a while to boot up.

  • Ensure LG TV is on.
    • Lower on using LG controller, or via power button to the right of the LG TV.
  • Select input HDMI 4.
    • Use either LG controller or side buttons of TV itself.
    • FYI: The Mac mini is on HDMI 1.

2) Connect it to Zoom

Press phone book button on Tandberg controller.

  • Bouton looks like an open book, and iis to the left of the Home button.

Select "My Contacts", and then select Zoom, and finally select "Call".

  • On Tandberg controller, use arrows to navigate, and the center "check mark" to select entries.
  • N.B. The Zoom "phone number" (URI) used by Chemistry IT to set up Contact "Zoom" was:

3) Enter Zoom Meeting ID and join the meeting

Press number keys on Tandberg controller.

  • This is a unique 9-digit number for the meeting itself

Press the # key to join.

4) End the Zoom session

On Tandberg controller, press the red hang-up phone button.

Notes using the Tandberg system:

Speaker volume, both TV and Tandberg

Ensure BOTH LG (TV) volume is adjusted AS WELL AS the volume of the Tandberg system.

  • If either is mute or too low, will not hear anything.
  • LG TV's volume controllable with LG controller, or via volume switches to the right of the LG TV.
  • Tandberg volume controllable with Tandberg controller.
    • Tandberg's mute status shows on-screen.

Microphone mute

  • Toggle mute of microphone either by clicking mute button on Tandberg microphone pad, OR clicking mute button on Tandberg controller.
  • Mute status shows on-screen.

 

Tandberg camera direction (panning) and zooming in and out

  • Control Tandberg camera's direction (left, right, up, down) with arrow keys on Tandberg controller.
  • Control Tandberg camera's zooming in and out with the  + and - keys on Tandberg controller.
  • Zoom

Unknown how to do computer screen sharing

Seems one can connect a computer to the Tandberg and switch between sharing the computer and your Tandberg video.

  • Alternative: May be easier just to get that shared computer at a separate attendee.

Other info

  • This is an example of an "H.323 room system", if needing to internet-search Zoom for help.

 

Initial notes, from Oliver:

March 2018: Oliver spent time with the Tandberg C20 (Cisco) system, <av.emc2.cornell.edu>. These were his notes, FWIW:

1) Is system capable? "The system must be running TC 5.0.2 or higher or CE software to support OBTP (One Button To Push)."). Not listed as supported, either Standard nor Enhanced:

2) If supported, one would need to run a Windows system to connect system to Zoom, "A Windows PC, Server, or Virtual Machine, for installing and running the Zoom API Connector software locally":

3) Cornell's Zoom must also be properly licensed. From above URL, "A Zoom account with a Cloud Room Connector license".

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