Service Description

myCornell is a personalized gateway for students, faculty and staff, to Cornell services, information, and communications designed specifically for them. Individuals can further customize myCornell with content that reflects their particular interests, academic needs and business requirements. The service runs on 3 tchost10x nodes for scalability and high availability.

Outages/Service Disruptions (full list)

Date

Description

CCAB

8/26/2011

Outage due to update to SSL cert on ad3; switched to ad4 and restarted

artf34945

8/14/2011

The my.cornell.edu Apache instances were restarting every time puppet ran. This behavior was introduced by the work done Friday 08/12 AM for CCAB artf34637. Discovered and corrected 8/14

artf34708

7/13/2011

Content wasn't rendering due to cfp-isinf being down which meant that persistence wasn't working.

artf34113

Current Projects

uPortal 3.2.x implementation. Latest status report is here.

Maintenance Record, latest 3. See full list.

Date

Implementer

Change

Ticket/CCAB

Outage

Planned?

Notes

8/12/11

John Parker

Update expiring *.my.cornell.edu SSL Certificates

artf34637

Y

Y

Apache restarted

7/22/11

Mike Hojnowski

Extended ACE sticky timeout to 2 hours to match portal session timeout

artf34256

N

Y

 

7/6/11

Ned LaCelle

Extend session timeout to 2 hours; make addition to PAGS

artf33902

Y

Y

restart required

Product Backlog top 3, see full list

Open Issues top 3, see full list

Date

Description of the issue

Ticket/JIRA

3/25/11

Investigate delays (22 second is common) from login to render of first tab.

UPORTALUPG-343

 

 

 

 

 

 

Timeline

Customers

Training, last 3 see full list

Date

Audience

Description

7/19/2011

Jim Haustein

Introduction to LaunchPad

 

 

 

 

 

 

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