(draft)
Definition of Knowledge Base (KB)
A knowledge base (KB) is a singular place to track resources/titles (items). The act of tracking items extends beyond the item itself and includes:
- The ability to associate and record relevant information about that item
- This includes associating licensing information and documents, troubleshooting information, administrative and statistical logins, associated contact(s), and pertinent information/notes about the item.
- The ability to perform actions upon the item
- This includes the ability to "track" an item with various statuses, and control exists over what information is recorded and shared with regard to the item(s).
- This further includes the ability to group items into one or more sets.
- The ability to populate public facing systems with the data in the KB
- This includes the action of auto-populating front-end systems and services based upon the data in the KB, such as MARC records, OpenURL systems, database pages, e-journal pages, Web discovery systems, and possibly patron authentication.
A knowledge base must be searchable, allowing for its information to be easily retrieved and actively used. And it should allow for data to be imported/exported into and out of the KB.
1 Comment
Adam L. Chandler
I think we also need something about the ability to group items into sets.