Serials Searcher – Pre-catalog searching of new titles received in response to order requests; creates preliminary bibliographic records, holdings in Voyager; creates orders and predictive and non-predictive patterns for check-in; checks in and claims serials; completes bibliographic changes -title changes, ceases, cancellations; creates decision records; solves complex searching problems that occur during the check-in process by contacting subscription agents, societies (membership orders), publishers, on a daily basis; acts as the back-up for the bindery and bookmarking activities.
Claims Coordinator --Supervises the claiming process for replacement of missing, damaged and overdue issues; reviews weekly claims generated by serials staff; reviews correspondence received in response to claims and processes vendor reports; creates predictive and non-predictive patterns for check-in; checks in and claims serials; solves complex searching problems that occur during the check-in process by contacting subscription agents, societies (membership orders), publishers, on a daily basis ; reviews duplicate order receipts, errors in shipment; assists with training new staff in the check-in and claiming process; processes invoices including EDI and verifying accurate posting of funds and pricing information; completes fund transfers; acts as a backup for the bindery and bookmarking activities.
Serials Accounts and Processing Assistant – Checks in and claims serials; creates predictive and non-predictive patterns for check-in; processes invoices including EDI and verifying accurate posting of funds and pricing information; creates vendor records; solves complex searching problems that occur during the check-in process by contacting subscription agents, societies (membership orders), publishers; maintains COUNTER and other statistics for the e-resources unit; primary over-site of bindery and bookmarking activities and student supervision.
Invoice Coordinator – Investigates and resolves subscription invoicing problems coordinating correspondence with the library accounting office regarding incorrect invoices, statements, credits and refunds; solves complex searching problems that occur during the check-in process by contacting subscription agents, societies (membership orders), publishers, on a daily basis by e-mail ; check in and claim serials; create vendor records; processes invoices including EDI and verifying accurate posting of funds and pricing information; completes fund changes and transfers.
Additional staff check in, claim and process invoices in the following languages: Arabic, Hebrew, Slavic/Baltic, Chinese/Japanese/Korean, South Asian.